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Cannot connect my Spark RC with Phone
267 7 2018-8-15
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djiuser_uscbi5dGHIY9
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Canada
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Hello,
After watching all the spark video online, I felt like connecting spark might be easy but here I have nightmare. Please help.
I have following issues.
- spark rc wifi signal does not show up in phone, I did all 3 seconds and 9 seconds, also followed all steps guided by app.
- I am able to connect phone to spark and fly easily.
- I am able to successfully link spark with RC, and use camera roller it operational, but when I use my OTG Cable it still shows no response, look like my phone is charging RC via OTG that's it.
2018-8-15
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DJI Paladin
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Flight distance : 318 ft

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Hi there, sorry for the inconvenience. May I know what is the current firmware version, mobile device and DJI Go 4 app version? Thanks for your support.
2018-8-15
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djiuser_uscbi5dGHIY9
lvl.1
Canada
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Thanks for your immediate support.
The following are the details:
- my phone is Gionee it Android KitKat
- Spark has latest firmware as per dji assistant 2
- Dji go 4 4.2.21
2018-8-15
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djiuser_uscbi5dGHIY9
lvl.1
Canada
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Sorry it Gionee s6, Android 6
2018-8-15
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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djiuser_uscbi5dGHIY9 Posted at 2018-8-15 01:11
Thanks for your immediate support.
The following are the details:
- my phone is Gionee it Android KitKat

May I know if you have a different cable and a different mobile device/tablet  to try so that we can isolate the issue?
2018-8-15
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djiuser_uscbi5dGHIY9
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Canada
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Yes I have I phone and Google pixel, I tried on both, but same issue
2018-8-15
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hari Krishna
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Canada
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DJI Paladin Posted at 2018-8-15 02:09
May I know if you have a different cable and a different mobile device/tablet  to try so that we can isolate the issue?

If you want i will be more than happy to trouble shoot with you, since i have extra cable and tablet
2018-8-15
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hari Krishna
lvl.1
Canada
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I appologize if i am replying in non standard manner, its just this is my first time on foroum
If you want i will be more than happy to trouble shoot with you, since i have extra cable and tablet
2018-8-15
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