I recieved my mavic pro and Dji care refresh 1 week ago and once everything was fully charged i started with updted all the firmware etc.. at the end of  it all it showed an activation warning in dji go 4 app  that the mavic pro should be registered in 48 hours. I cant found any email for activation, the 48 hour now expired .

Did I lost my warranty?

What can I do, I 'm lost

Hi there, I do apologize for the inconvenience caused. You may activate your drone via DJI Go 4 app. First, you need to connect your remote controller to your aircraft. After that open your DJI Go 4 app and activation will pop up. For reference, you may check the attach video tutorial below. Should you have further question, please let us know. Thank you.

DJI Natalia Posted at 2018-8-15 14:55
Hi there, I do apologize for the inconvenience caused. You may activate your drone via DJI Go 4 app. First, you need to connect your remote controller to your aircraft. After that open your DJI Go 4 app and activation will pop up. For reference, you may check the attach video tutorial below. Should you have further question, please let us know. Thank you.

https://www.youtube.com/watch?v=s9HLWkM8Bg8

OK Thank you
I have already did that. Because of 48 hours limitation expired  how can I activate my the Dji care refresh that I bought along with the drone?

I forgot to mention that the name of drone is liropoulos-mavic-pro

zphantom3 Posted at 2018-8-15 15:04
OK Thank you
I have already did that. Because of 48 hours limitation expired  how can I activate my the Dji care refresh that I bought along with the drone?

Hi there, thanks for the response. May I know where did you purchase your DJI Care refresh?

Of course, from Media-Markt Greece 31/07/2018

zphantom3 Posted at 2018-8-15 15:41
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Sorry for the troubles. Please kindly write an email to djicare@dji.com, the designated team will check and guide you the further steps.

I sent a message via e-mail, with photographs of the receipt, S/N etc .
Thank you once again