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Gimble issue on spark
201 1 2018-8-16
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fansbe9ecc38
lvl.1

Aruba
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Hey guys,  I wanted to see if anybody had some advice for me. I’ve been flying my spark the last few days. Today I went to fly it and I had a gimbal/gyroscope error. I’m not able to use my gimble or move my camera at all. Any suggestions?
2018-8-16
Use props
DJI Natalia
Administrator

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Hi, we're sorry for the inconvenience caused. Could you please try to perform restore factory default via DJI Assistant 2? Kindly connect your Aircraft to your PC and open DJI Assistant 2 and click restore factory default. After that, please update the firmware to the latest version. For reference, please see the attached image below. If the problem remains, I would recommend you contact our support and start a case. You may email us at support@dji.com. Thank you.

2018-8-16
Use props
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