Mavic Air weird sound
944 12 2018-8-17
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KorsanPL
lvl.2
Flight distance : 889 ft
Norway
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My Mavic Air started doing this weird noise after powering up
Looks like the fan is loose but I didn’t ever crash or do something stupid. Anyone is having same issues?
2018-8-17
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DJI Natalia
Administrator

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Hi there, we're sorry for the trouble caused. Could you please try to perform restore factory default using DJI Assistant 2? After that please try to update firmware to the latest version. Kindly watch the video tutorial below for reference. Should you have further question, please let us know. Thank you.

2018-8-17
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KorsanPL
lvl.2
Flight distance : 889 ft
Norway
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I did this and the problem is still here. I’m using the latest version
2018-8-17
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Wachtberger
Captain
Flight distance : 261509 ft
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Difficult to say with all the background noise (TV?). If you post another video with no other noise around I might be able to tell you if mine sounds similar or not.
2018-8-17
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KorsanPL
lvl.2
Flight distance : 889 ft
Norway
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When I tilt it the sound intensifies and it didn’t make it before
2018-8-17
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Bill B
lvl.4
Flight distance : 319245 ft
United States
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sounds like the fan is vibrating a bit, perhaps a tad bit off balance. I would report it to dji and send them this video. If It doesn't overheat I would just fly it and enjoy the sites.
2018-8-17
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KorsanPL
lvl.2
Flight distance : 889 ft
Norway
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Except this really annoying noise, everything works fine
2018-8-17
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Wachtberger
Captain
Flight distance : 261509 ft
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KorsanPL Posted at 2018-8-17 14:47
Except this really annoying noise, everything works fine

Best open a support case with DJI and let them deal with it: https://www.dji.com/support
2018-8-17
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LordoftheFlies
lvl.3
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Open it up and take a look. Could be bug or dust build up.
2018-8-17
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jacksonnai
Captain
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contact dji online support
2018-8-18
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there, sorry for the inconvenience. It is possible that  the problem is the internal fan. If you already restored the setting to factory defaults and the problem is still the same, please contact our support team  to start up a case by following the link of the post 8#. You can provide your case number here in case you need further assistance.
2018-8-18
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DJI Paladin
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Flight distance : 318 ft

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LordoftheFlies Posted at 2018-8-17 19:33
Open it up and take a look. Could be bug or dust build up.

Hi, we don't recommend self repair because it can void the warranty, Thanks for your understanding.
2018-8-18
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LordoftheFlies
lvl.3
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DJI Paladin Posted at 2018-8-18 02:25
Hi, we don't recommend self repair because it can void the warranty, Thanks for your understanding.

Well, you charge a arm and leg, for repairs on top of the cost of ownership. Greedy jokers. So, my way is free and yours is not. And don't even mention that DJI Care mess.
2018-8-18
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