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Active track make my spark crash
784 7 2018-8-18
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Phan Tuan Anh
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Video link bellow
https:// www. youtube. com/watch?v=G7l0wNu3Jw0
http://youtube.com/watch?v=G7l0wNu3Jw0
2018-8-18
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DJI Paladin
Administrator
Flight distance : 318 ft

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Our apologies for the inconvenience. I would recommend you contact our support team and start up a case: (https://www.dji.com/support?site=brandsite&from=nav). We have the professional data analysis team who would do their best to find out the crash reason and then the corresponding resolution would be provided.You can also provide your case number here in case you need further assistance. Thanks for your support.
2018-8-18
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Nidge
Captain

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This is wrong on so many levels. Let’s forgo your lack of understanding of how active track works and instead question why you thought it was a good idea to attempt this stunt on a busy public hiway?
2018-8-18
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Greg F
Captain
Flight distance : 944308 ft
Australia
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You need to rely on yourself to make sure the drone has enough clearance when in Tracking mode.    Example you would be silly to be Actively Tracking in a Thick Forest, you are just asking for trouble.    In this case you should see the road has over hanging trees.   

Edit : It looked like the drone sensed the obstacle and tried to hover but was already inside the branch when it clipped it and fell.   Hopefully u have DJI Care Refresh.
2018-8-18
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Prairie Chicken
Captain
Flight distance : 106526 ft
Canada
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Greg F Posted at 2018-8-18 03:07
You need to rely on yourself to make sure the drone has enough clearance when in Tracking mode.    Example you would be silly to be Actively Tracking in a Thick Forest, you are just asking for trouble.    In this case you should see the road has over hanging trees.   

Edit : It looked like the drone sensed the obstacle and tried to hover but was already inside the branch when it clipped it and fell.   Hopefully u have DJI Care Refresh.

quote: "It looked like the drone sensed the obstacle and tried to hover but was already inside the branch when it clipped it and fell."

Good observation.

To the OP, if you were depending on obstacle avoidance to avoid the tree, it only works well on solid, well-defined obstructions like buildings and tree trunks, not so well on branches sticking out all over and confusing the sensors.
2018-8-18
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Flighty
Captain
Flight distance : 1977175 ft
Croatia
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Active Track, on a busy road, with overhanging tree branches,,, hhmmm let me think about accident about to happen...
2018-8-18
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Oracle Miata
Captain
Flight distance : 3759829 ft
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United States
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Yeah hmmmm, you probably shouldn’t own a drone...
2018-8-18
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Greg F
Captain
Flight distance : 944308 ft
Australia
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Have to agree with everyone.   Pilot Error is the cause.   Hopefully Phan Tuan Anh has DJI Care Refresh if their drone is damaged..  
2018-8-18
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