Hello everyone!

I am experiencing trouble with my three month old Osmo mobile 2.

When I switch on the balanced Osmo it just goes crazy and turns in every direction. It wouldn’t stop, unless you switch it off. When you switch it on again without the mobile it doesn’t go crazy but gives you the flashin light green light after a while...

Hi there, sorry for the inconvenience. May I know what is the mobile device and DJI Go version you are using? Can you please provide a short video showing the issue so that we can check it on our end? You can upload it by using google-drive or Dropbox and provide the link here.

Hi DJI Paladin,

sorry for the late reply. I was on leave and just returned.
I am using an IPhone 7. The DJI GO Version is 3.1.42(2932)

Here is a video of the problem
https://drive.google.com/open?id ... mUjsSjHavgfwfTOFzDt

Its either this "situation" with the Gimbal or a complete up and down all the time but I could recreate it right now.

Thanks for looking into that!

best regards
Flo

fans8effcbdf Posted at 2018-8-24 00:27
Hi DJI Paladin,

sorry for the late reply. I was on leave and just returned.

Hi. Sorry for the late response. Did you try to calibrate the gimbal?

Yes, it wouldn’t start and show 0% forever

fans8effcbdf Posted at 2018-8-26 04:49
Yes, it wouldn’t start and show 0% forever

Thank you for the response. I highly suggest to send to our repair facility to have it check. Please send an email to support@dji.com