Hi everyone,

Since I've last updated the firmware on my phantom 3 advanced, I've been able to fly it a few times without any problems, but now I' m getting an ESC Error everytime I try to take off.
Nothing bad has happen to it in the meantime: no crashes, hard landings or anything like that, and I' ve always transported it in a nice protective case.
Does anyone have any idea what could have caused this, and more importantly, how to fix it?

Thanks a lot,
Jeroen

Hi there. thank you for reaching out and we're very sorry for the inconvenience that you have faced. may I ask when did you receive that kind of issue and what is your last activity before you received that issue?

Hi!

Thanks for your quick reply.
I just started experiencing this issue today:
I took my drone on a vacation to germany and tried to fly it there for the first time(I wasn't in a zone where it was prohibited to fly or anything like that), but when I tried to start the motors I would just get an ESC error message. I tried to restart the drone several times, but that didn't help either. After like 5 tries I gave up and just packed it up again. Really unfortunate since the place would have been a great location to shoot, but oh well..
The last activity before this was flying the drone in my home country the Netherlands about a month earlier, and that time the flight just went great like it always does, and it went without any problems. After that I packed it back up in it's protective case and between that moment and the failed flight today it basically sat untouched in that case.

Jeroen45 Posted at 2018-8-19 09:20
Hi!

Thanks for your quick reply.

Hi, thanks for the fast reply, is it possible to provide us the version of your firmware? We're here to help you with this. Thank you.

Thanks, my firmware version is 1.11.20

Jeroen45 Posted at 2018-8-20 03:21
Thanks, my firmware version is 1.11.20

i have the same problem on my pantom 3 pro  after update to version 1.11.20  can someone help me?

djiuser_7irhIpbfjvnx Posted at 2018-8-20 09:34
i have the same problem on my pantom 3 pro  after update to version 1.11.20  can someone help me?

The moderators posted this link finally the other day for the 1.11.30 firmware. It is supposed to correct the ESC error.

V1.11.30

RicardoGray Posted at 2018-8-20 09:52
The moderators posted this link finally the other day for the 1.11.30 firmware. It is supposed to correct the ESC error.

V1.11.30

thanks , i assume that the p3x file is for the pro

Jan S Posted at 2018-8-20 10:06
thanks , i assume that the p3x file is for the pro

Yes, you are correct. Good luck.

RicardoGray Posted at 2018-8-21 09:29
Yes, you are correct. Good luck.

firmware applied and the bird is flying again . just finished a test flight , thanks for your help Ricardo

Jan S Posted at 2018-8-21 11:48
firmware applied and the bird is flying again . just finished a test flight , thanks for your help Ricardo

Most certainly. Glad you're back in the air again!

Jan S Posted at 2018-8-21 11:48
firmware applied and the bird is flying again . just finished a test flight , thanks for your help Ricardo

Hi, Awesome! That's good to know that it's now working. Should you have any further concerns don't hesitate to reach us. We're here to help. Thank you and have a safe flight always.