Phantom 3 ADV
I connected the Rc to the app. Then an upgrade was requested. Firmware 1.7.80 downloaded successfully but then failed.
Now I have all the lights white, also the first one,  and when I push the button, the lights immediatly turn all on without I need to push twice.

I tried to do the upgrade again from the up, I can download the firmware but always an error, immediatly as I push the button upgrade.
Can I unlock the RC? How?
Please help me.  
Thank you.

Hi there, Thank you for reaching out and we're very sorry for the inconvenience that you have faced. Regarding that, you can give a try to update the Remote using the SD card method or flash drive you can check this video tutorial on how to do it. It will start at 2:43 on the video

DJI Stephen Posted at 2018-8-19 09:19
Hi there, Thank you for reaching out and we're very sorry for the inconvenience that you have faced. Regarding that, you can give a try to update the Remote using the SD card method or flash drive you can check this video tutorial on how to do it. It will start at 2:43 on the video Updating the Firmware

I tried this way, SD card with firmware in the card reader. Nothing to do, because it doesn't read the sd card. As I push the power button the light are immediatly ALL and no upgrade start and I have not the blue light.
I also tried the combination of buttons to reset the RC without success.

Any ideas?
Thanks

fans2d398081 Posted at 2018-8-20 07:42
I tried this way, SD card with firmware in the card reader. Nothing to do, because it doesn't read the sd card. As I push the power button the light are immediatly ALL and no upgrade start and I have not the blue light.
I also tried the combination of buttons to reset the RC without success.

Ok, thank you for the feedback. If still no luck unfortunately what I can suggest to that is send it in to the facility for further checking of the issue.