Hello! I have a problem with my mavic air. i connect it to my cellphone and i take off the drone, but once in the air i cannot move it. i can land it again, but the joystick is not making any movement to the drone. i already checked the connection etc, and try it several times. Help!

Hi there, thank you for reaching out and we're very sorry for the inconvenience that you faced. Regarding with that as you mention you are using the mobile device as your controller right? and also what mobile device are you using?

I have exactly the same problem and I use Iphone 6s

maxarthur Posted at 2018-8-20 01:23
I have exactly the same problem and I use Iphone 6s

Hello there, I do apologize for the inconvenience and trouble caused. Could you please try to calibrate your remote controller? You may watch the video tutorial for reference. Should you have further question please let us know. Thank you.