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Change Account Email
632 1 2018-8-19
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jaybee
lvl.3
Flight distance : 184379 ft
United Kingdom
Offline

USER REQUEST

Out the hundreds of internet accounts I use, DJI is the only one who doesn't allow you to change your email address. Frankly this is ridiculous.

Situations change, especially over time. I've had a DJI account for years and it's tied to all my drones, a Ronin-S, and my affiliate account.

Asking people to create a new account when they need to change their primary email address is unacceptable, you''d lose all your historical data.  

Please expedite this issue as a matter of urgency.

2018-8-19
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DJI Mindy
Administrator
Flight distance : 7 ft
Online

Hi jaybee, the activation account and the DJI account cannot be changed for the personal information safety concern, we apologize if there is any inconvenience that may cause, your request will be forwarded to our engineers for attention.
2018-8-20
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