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Guimbal not work at sun day.
404 5 2018-8-20
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Luizinho Brasil
lvl.1
Brazil
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I'm having a hard time with my phanton 4, which during the day I do not have the images only white, I'm doing something wrong. and at night everything is normal with her I see without problem. Please help.
2018-8-20
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DJI Natalia
Administrator

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Hi, I do apologize for the inconvenience caused. I would like to clarify, may I know what mobile device are you using? Also, may I know if the over-exposure warning is enabled to your app? If yes, please kindly disable it. Let's see if this will work. Should you have further concern, please let us know. Thank you.
2018-8-20
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step3fans
lvl.4
Flight distance : 224177 ft
Ireland
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try to adjust the shutter speed or iso camera settings in the dji go4 app
2018-8-20
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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Set the camera to Auto, and check the parameters.
Then go back to Manual control and adjust the shutter speed to experiment. Keep a mental note of the iso and shutter speed, for each group of pics you choose to take.

Take pictures as you make changes to your settings.
Don’t aim the camera directly towards the sun.

RedHotPoker
2018-8-20
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DJI Wanda
Administrator
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step3fans Posted at 2018-8-20 10:49
try to adjust the shutter speed or iso camera settings in the dji go4 app

Sorry for the late response. Can you please provide a sample picture showing the problem? Did you try to set the camera settings in Auto?
2018-8-21
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P4P+_Brazil
Second Officer
Brazil
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Coloca a câmera em auto, você está com um ajuste de exposição muito alto.
2018-8-21
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