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DJI care fresh
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Reds2tall55
Second Officer
Flight distance : 1159409 ft
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Question.. I have a 4 day old V2.0 from bestbuy store paid cash. How long does a person have before he can not get the DJI care fresh insurance. Is There a time line ? I need another 2 weeks before I can afford to pay for said care insurance. Any ideas???
2018-8-21
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msinger
Captain
Flight distance : 183694 ft
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United States
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If you wait more than 48 hours after activating your Phantom in DJI GO, you'll need to submit a video to DJI to show all is in working order before you'll be able to purchase a DJI Care Refresh policy. See more details here:

https://repair.dji.com/en/djicare/customerupload
2018-8-21
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DJI Natalia
Administrator

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Hello there, I appreciate your time bringing this query to us. If the drone was activated more than 48 hours, you will need to send us a video verification first before you can avail the DJI Care Refresh. I recommend you to email us at djicare@dji.com for further assistance. Should you have further question, please let us know. Thank you.
2018-8-21
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