i2 X7

App updated
Firmware Updated (downgraded and then upgraded again)
Controller Updated
Purchased both Cine and ProRes licenses
Formated SSD to exFAT

Still no ProRes Raw available

Any Ideas?

Factory reset firmware and updated to latest firmware was the answer

fans292ec034 Posted at 2018-8-21 19:52
Factory reset firmware and updated to latest firmware was the answer

Hi. We're very sorry for the late response. Good to know you sorted it out. Please let us know if you need more help.