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Zenmuse X5S Camera Mount is 180 Degrees Out
285 1 2018-8-23
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joejohns
lvl.2

United States
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I crashed my Inspire 2 & hit my X5S camera pretty hard. The camera still works but, when powered up, won't stop searching from right to left. I noticed that the mount of the camera is exactly 180 degrees out. When I lock the camera on to the vibration dampening mount, the red dot is facing the rear. Does anyone know how to turn the mount back 180 degrees? I found instructions with pictures on how to do this on a DJI forum but, it wasn't a X5S camera.(looked nothing like my camera) Appreciate any help.
2018-8-23
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DJI Wanda
Administrator

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Hi. We apologize for the unfortunate event that happened. I highly suggest to send it to our repair facility and have it fixed by our engineers. You may proceed on creating an online repair request here: https://repair.dji.com
2018-8-24
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