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RONIN 2 Repair
275 2 2018-8-23
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User101
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Just sent my Ronin 2 in to have it’s roll axis motor repaired almost a week ago and when I called to check in on its status the customer service person told me the parts are out of stock at DJI North America in Los Angeles! Has this happened to anyone? Is this normal?
2018-8-23
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DJI Susan
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Hi User101, sorry for the inconvenience. I managed to get your case number via the forum info and checking the exact status with the local team, we'll come back later. Appreciate your patience.
2018-8-23
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DJI Susan
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Update: I just got an update from the team that there might be some delay due to the weekend. It is estimated that your package will be shipped in the following several working days, we'll keep an eye on the status and update for you. Hope we can figure this out soon.
2018-8-25
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