hi, my drone is not flying more than 18mts, can someone suggest me wt would be the issue abt it. I have done all the necessary updates to aircraft and the remote, but still it is not flying

You need to describe what is happening in much more detail if we are to help you.

Check to see Max Distance isn’t On.


RedHotPoker

RedHotPoker Posted at 2018-8-26 21:36
Check to see Max Distance isn’t On.

it is not on

Can you upload your flight log please this may give us an answer

https://www.phantomhelp.com/logviewer/Upload/
Post a link here to your log file

vidya Posted at 2018-8-26 21:45
it is not on

Ok, thank you for checking this..


RedHotPoker

Hi, we're sorry for the inconvenience. I would like clarify, may I know what's the model of your drone?

it is DJI PHANTOM 4

vidya Posted at 2018-9-3 23:23
it is DJI PHANTOM 4

Are you in beginner mode ?
If not
Have you logged into your DJI account using the latest version of DJI Go 4 (V4.3.0) ?

If you are using an older version of DJI Go 4 (where sign on is not mandatory) AND you have not logged into your account at home using this then there is a limitation set by DJI of 30m altitude and 50 radius from take off point.

If you post a record of your flight as per post number 5 then that might point towards a cause if non of the above.

18 mnts…..down from ? minutes.
P-4 is older model how old are your batteries ?
18 minutes sounds pretty good to me.  under normal flying conditions I only get between 15 & 19 minutes.
Wind,  speed and how much you maneuver have a big effect on how much time in the air you will get.
I fly P-4 as well.

Odan Posted at 2018-9-4 06:16
18 mnts…..down from ? minutes.
P-4 is older model how old are your batteries ?
18 minutes sounds pretty good to me.  under normal flying conditions I only get between 15 & 19 minutes.

Good point, I read it as 18 meters :-)