Hi Team,

I did a successfull flight 2 weeks ago and then left the Mavic air for a while. Meanwhile hte DJI GO 4 app got updated and I, for the first time, synced my flight records to achieve lvl-16 . Now when I start my Mavic air and RC they do not get synced. I have tried the procedure to sync manually by pressing the Function button for 3 seconds on my Mavic air and then linking the RC through the App camera mode, also I did the same without the app by pressing the 3 buttons at the same time but to no effect. The RC LED is RED stable and MAvic AIR backlight is Yellow blinking.

However I can still fly the drone withouth the RC using just my phone. But it is no fun.
Please help.

Regards
JZ

Hi. Sorry for the inconvenience caused. I just want to clarify, did you update the firmware to the latest version?

When I open the DJI GO 4 APP It does not prompt me for a Firmware upgrade for now. but it did prompt me a couple of weeks ago but i did not upgrade it and then the prompt stopped coming.  How do I upgrade the RC as maybe it is a FW issue.

Junaid_Xaidi Posted at 2018-8-27 04:02
When I open the DJI GO 4 APP It does not prompt me for a Firmware upgrade for now. but it did prompt me a couple of weeks ago but i did not upgrade it and then the prompt stopped coming.  How do I upgrade the RC as maybe it is a FW issue.

Hi, thanks for the quick reply. Please refer to video tutorial below on how to update the firmware of your drone via DJI Assistant 2. Thank you.

Thanks Natalia,

Issue resolved after firmware upgrade.

much appreciated.

Junaid_Xaidi Posted at 2018-8-27 10:03
Thanks Natalia,

Issue resolved after firmware upgrade.

Hi, Thanks for the updates. Glad to know that the issue has been sorted. Please don't hesitate in any case you need our assistance again. Thank you for the support.

Hi Apparently I did not upgrade the no-fly zone DB and the RC has stopped linking with Mavic Air again. Is the RC firmware also updateable and apart from DJI assistant 2 app what other way is there to do it ? As the RC does not get recognized on my laptop and assistnat-2.
Ive tried linking it through camera view also but no use. Is the no-fly zone DB update necessary for linking the RC to MA?