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Mavic 2 ZOOM - Arrived in Alaska then went back to HK??? WTF, DJI?
959 22 2018-8-28
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dronist
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So my MP PRO 2 arrived 2 days before schedule but my MP2 ZOOM is going back and forth between HK and Alsaka!   WTF ... DJI?

I was tracking it and it arrived in Alaska YESTERDAY from HK and then it went back to Hong Kong TODAY?? Are you FKIN KIDDING ME???

Did anyone had this problem?

    Travel History
    Shipment Facts

    8/28/2018 - Tuesday
    9:23 pm
    In transit
    TA YUAN DISTRICT TW
    9:07 pm
    In transit
    TA YUAN DISTRICT TW
    5:24 pm
    In transit
    LANTAU ISLAND HK
    2:21 pm
    International shipment release - Import
    ANCHORAGE, AK
    1:56 pm
    Arrived at FedEx location
    ANCHORAGE, AK

    8/27/2018 - Monday
    11:27 pm
    In transit
    LANTAU ISLAND HK
    10:34 pm
    At local FedEx facility
    LANTAU ISLAND HK
    3:09 pm
    In transit
    LANTAU ISLAND HK
    10:27 am
    Left FedEx origin facility
    SHENZHEN CN

    8/25/2018 - Saturday
    8:53 pm
    At FedEx origin facility
    SHENZHEN CN
    7:51 pm
    Picked up
    Package received after FedEx cutoff
    SHENZHEN CN
    5:47 am
    Shipment information sent to FedEx




2018-8-28
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jacksonnai
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Wow that was strange have you contact FedEx or Dji?
2018-8-28
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dronist
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jacksonnai Posted at 2018-8-28 18:17
Wow that was strange have you contact FedEx or Dji?

Yup, I am going to have a field day with them tomorrow !  


2018-8-28
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microlinux
Second Officer
Flight distance : 2576969 ft
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It's possible the tracking information is just wrong.  
2018-8-28
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dronist
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microlinux Posted at 2018-8-28 19:15
It's possible the tracking information is just wrong.

Dude! FEDEX makes a mistake ???

Kidding! but I am going to check with them tomorrow. Everything is automated and run thru the bar code scanner and then it showed up on the tracking so I doubt there is a mistake but who knows?
2018-8-28
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Oracle Miata
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My M2P according to FedEx tracking went back and fourth twice.  Still got it a day early.  I wouldn’t worry yet.
2018-8-28
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richard56
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I believe that it just appears like that because of the time and date due to crossing date line. Should still arrive as scheduled. Mine did they Monday.  I was upset at first, but the current location taht fedex appeared correctly with return trips sprinkled in middle.  I hope yours is the same case.
2018-8-28
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richard56
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double post
2018-8-28
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dronist
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richard56 Posted at 2018-8-28 19:44
I believe that it just appears like that because of the time and date due to crossing date line. Should still arrive as scheduled. Mine did they Monday.  I was upset at first, but the current location taht fedex appeared correctly with return trips sprinkled in middle.  I hope yours is the same case.

Dude, I hate those fairy dust sprinkled in the middle!  

Let's hope so!
2018-8-28
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Gcpd727
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Mine did the exact same thing, but I got it a day early and I'm in atlanta
2018-8-28
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dronist
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Gcpd727 Posted at 2018-8-28 22:14
Mine did the exact same thing, but I got it a day early and I'm in atlanta

Let's see! I ordered both pro and zoom on the 23rd few hours in between and I got the PRO on Monday and the Zoom is still wondering around the globe. Go figure!
2018-8-28
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi dronist, sorry for the confusion by the FedEx tracking website, richard56 in 7# is right, the sequence is upside-down because of the time difference, the package has arrived in Indianapolis, appreciate your patience.
2018-8-28
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jacksonnai
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dronist Posted at 2018-8-28 19:11
Yup, I am going to have a field day with them tomorrow !

hahaha make sure to share it
2018-8-29
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dronist
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DJI Mindy Posted at 2018-8-28 22:39
Hi dronist, sorry for the confusion by the FedEx tracking website, richard56 in 7# is right, the sequence is upside-down because of the time difference, the package has arrived in Indianapolis, appreciate your patience.

Hi Mindy,

Thx for the input but it is NOT correct. The shipment got screwed and it went back and forth.

It is in Indianapolis after it went back to HK and then went thru Taiwan and then back to Indianapolis and now it is showing that it is too late to deliver it today . So it is going to be Thursday. Let see!


2018-8-29
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dronist
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jacksonnai Posted at 2018-8-29 04:03
hahaha make sure to share it

Dude!, they gave me the run around pointing the finger at DJI and the shipping label.

I guess the ZOOM like ZOOOMING AROUND THE WORLD! .

Let's hope it is still in good condition and it is going to ZOOOOM back to DJI!

2018-8-29
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dronist
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Latest update:

Went back to HK then TW back to Indianapolis no delivery today. Hopefully tomorrow arrrrrr  

    8/29/2018 - Wednesday
    12:55 pm
    Delivery exception
    Package at station, arrived after courier dispatch
    NORTH MIAMI BEACH, FL
    12:50 pm
    At local FedEx facility
    NORTH MIAMI BEACH, FL
    11:43 am
    At destination sort facility
    HOLLYWOOD, FL
    8:21 am
    In transit
    MIAMI, FL
    4:12 am
    Departed FedEx location
    INDIANAPOLIS, IN
    3:34 am
    In transit
    INDIANAPOLIS, IN
    2:13 am
    Arrived at FedEx location
    INDIANAPOLIS, IN

    8/28/2018 - Tuesday
    9:23 pm
    In transit
    TA YUAN DISTRICT TW
    9:07 pm
    In transit
    TA YUAN DISTRICT TW
    5:24 pm
    In transit
    LANTAU ISLAND HK
    4:18 pm
    Departed FedEx location
    ANCHORAGE, AK
    2:21 pm
    International shipment release - Import
    ANCHORAGE, AK
    1:56 pm
    Arrived at FedEx location
    ANCHORAGE, AK

    8/27/2018 - Monday
    11:27 pm
    In transit
    LANTAU ISLAND HK
    10:34 pm
    At local FedEx facility
    LANTAU ISLAND HK
    3:09 pm
    In transit
    LANTAU ISLAND HK
    10:27 am
    Left FedEx origin facility
    SHENZHEN CN

    8/25/2018 - Saturday
    8:53 pm
    At FedEx origin facility
    SHENZHEN CN
    7:51 pm
    Picked up
    Package received after FedEx cutoff
    SHENZHEN CN
    5:47 am
    Shipment information sent to FedEx

2018-8-29
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DJI Diana
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Flight distance : 2408 ft

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dronist Posted at 2018-8-29 10:56
Latest update:

Went back to HK then TW back to Indianapolis no delivery today. Hopefully tomorrow arrrrrr  

Hi Jason, we are very sorry about this. I was able to check your order information and it appears to be that the unit has been delivered and received today as per FedEx. May you please confirm if you have received the order already?
2018-8-29
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jacksonnai
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dronist Posted at 2018-8-29 10:56
Latest update:

Went back to HK then TW back to Indianapolis no delivery today. Hopefully tomorrow arrrrrr  

hopefully they arrive soon  
2018-8-29
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dronist
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DJI Diana Posted at 2018-8-29 15:56
Hi Jason, we are very sorry about this. I was able to check your order information and it appears to be that the unit has been delivered and received today as per FedEx. May you please confirm if you have received the order already?[view_image]

Diana,

Thx for keeping track. Yup, arrived last night and the concierge kept it at the front desk and brought it up today.

Update / upgrade and waiting for rain to stop to compare the PRO and the ZOOM.

It took 2 extra days to ship than the PRO???

The only thing I noticed is the PRO came from "DJI" and the ZOOM came from "DYLAN KING SAIDORON LL.C"!


2018-8-30
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dronist
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jacksonnai Posted at 2018-8-29 16:26
hopefully they arrive soon

Thx Dude! - Finally got it!  update/upgrade and waiting for rain to stop
2018-8-30
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hello dronist, That is great to know that you have received your new DJI Drone. If you have any other concerns please feel free to contact DJI support for us to help you further. Have a safe and happy flying.
2018-8-30
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dronist
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DJI Diana Posted at 2018-8-30 09:07
Hello dronist, That is great to know that you have received your new DJI Drone. If you have any other concerns please feel free to contact DJI support for us to help you further. Have a safe and happy flying.

Thx Diana,

Will do!

2018-8-30
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jacksonnai
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dronist Posted at 2018-8-30 08:54
Thx Dude! - Finally got it!  update/upgrade and waiting for rain to stop

Great to know that fly safe
2018-8-30
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