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Mavic Pro 2 and DJIGo4 suuuuper laggy
55098 55098 2018-8-28
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FlyLowandSlow
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Wow. Very disappointed with first uses of the Mavic Pro 2. The amount of time taken after stopping a clip and starting to another is longer than on the previous version. Often on my first tests, I would have real-time viewing but the app was stuck writing the previous file and could not take a new photo/video. The lag was supper apparent when I tried to cancel RTH and the command didn't register until after it landed. WTH?
2018-8-28
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Impact9
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United States
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I'm having the same problem with laggy performance. Along with many other issues I will be posting about.
2018-8-28
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GDL
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Go 4.3 is bad for Android. I need to kill all running apps and restart Go many times to get acceptable screen.
2018-8-28
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fans34c91fb6
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Flight distance : 971677 ft
United States
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It would be nice if posters to this would list what device they are using.
2018-8-28
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Oracle Miata
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I had quite a bit of lag today as well.  It was hot and eventually my 128gig IPad mini 4 crashed.  
2018-8-28
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FlyLowandSlow
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fans34c91fb6 Posted at 2018-8-28 19:55
It would be nice if posters to this would list what device they are using.

This issue is with the Mavic Pro 2 [see title] and I had the same buggy experience with iphoneX, ipad mini 3 , and the Galaxy S8. Also, this issue persisted with 3 different high-speed micro SD cards, 2 new Sony cards and one Lexar 100x. I think it's safe to say this is a global problem with Mavic Pro 2 and DJIGo4.

PS the mavic is on the latest firmware and the app is up to date.
:::

Also, I know the DJIGo apps have a history of a buggy experience with all sorts of issue, but this is a new low in performance.
2018-8-28
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hallmark007
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I have found no lag, maybe it’s the device your using.
2018-8-29
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Impact9
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I'm using an IPad Mini 4 and have the same performance issues as OP.
2018-8-29
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Adam9997
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I also use Ipad Mini 4 and have similar issues when switching between taking pictures and starting video. I use Samsung 128GB class 3 card (same as my mavic pro) Mavic pro is much more responsive using these features. I'm sure it'll be addressed quickly.
2018-8-29
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Chasing Light & Shadows
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I've not got the drone yet so can't test but something to try is format the SD card whilst it's in the drone from the app (if that's possible) pretty sure it is. If the sd card was formatted from a PC sometimes this can cause issues. Might not make a difference but worth a shot.
2018-8-29
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Adam9997
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Chasing Light & Shadows Posted at 2018-8-29 04:55
I've not got the drone yet so can't test but something to try is format the SD card whilst it's in the drone from the app (if that's possible) pretty sure it is. If the sd card was formatted from a PC sometimes this can cause issues. Might not make a difference but worth a shot.

I did format the card prior to flight using the app.
2018-8-29
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Rblomqvist
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United States
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I have not experienced any issues with my M2Z and iPhone 8 running DJIGo 4.3.0. Before I fly I make sure no other apps are running on my iPhone. I use a Sandisk Extreme 128 GB w 90 MB/s write speed (U3). The 64 GB card (also U3) I have for my MA only have 60 MB/s write speed but I have not tried it yet on my M2Z. Both have 100 MB/s read.
2018-8-29
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Chasing Light & Shadows
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Adam9997 Posted at 2018-8-29 05:05
I did format the card prior to flight using the app.

That rules that out then!
2018-8-29
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ocelot27
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Same issue here - on iPad Mini 4 and iPad Pro 9.7 - terrible video lag - unflyable.
Also got waring in DJIG4 that the iPad was being taxed - forget the actual verbage of the warning - this was on a mini 4.
2018-8-29
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fans68308231
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Could it be fact the live view is now 1080p?

Any way to reduce transmission quality?
2018-8-29
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ocelot27
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fans68308231 Posted at 2018-8-29 05:45
Could it be fact the live view is now 1080p?

Any way to reduce transmission quality?

No - tried decreasing to 720 and also playing with the radio settings - it's a software issue in DJIG4 as the controller seems to control the drone fine without lag - it's just a video transmission thing as far as I can tell.
2018-8-29
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Adam9997
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ocelot27 Posted at 2018-8-29 05:33
Same issue here - on iPad Mini 4 and iPad Pro 9.7 - terrible video lag - unflyable.
Also got waring in DJIG4 that the iPad was being taxed - forget the actual verbage of the warning - this was on a mini 4.

I haven't experienced any video lag, but did notice a lag when taking pictures. The time between pressing the remote button and actual picture taken. (IPad Mini 4)
2018-8-29
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fans68308231
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Just hope it's not like previous times where the dji response is buy a new device.

Kind of limited as well as there is no working app to roll back to.

Hope it gets sorted out urgently.
2018-8-29
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Chasing Light & Shadows
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Has anyone tried turning off the option to automatically save photos and video to the phone/tablet?? This could be eating up resources.
2018-8-29
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DJI Tony
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Hi, sorry for the inconvenience that it caused. I would like to ask what is the version of your DJI GO 4 app and firmware? May I know what phone are you using? You mean the aircraft will not respond to the command after taking videos or photos? Please keep us posted. Thank you.
2018-8-29
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FlyLowandSlow
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DJI Tony Posted at 2018-8-29 09:31
Hi, sorry for the inconvenience that it caused. I would like to ask what is the version of your DJI GO 4 app and firmware? May I know what phone are you using? You mean the aircraft will not respond to the command after taking videos or photos? Please keep us posted. Thank you.

"This issue is with the Mavic Pro 2 [see title] and I had the same buggy experience with iphoneX, ipad mini 3 , and the Galaxy S8. Also, this issue persisted with 3 different high-speed micro SD cards, 2 new Sony cards and one Lexar 100x. I think it's safe to say this is a global problem with Mavic Pro 2 and DJIGo4.

PS the mavic is on the latest firmware and the app is up to date.
:::

Also, I know the DJIGo apps have a history of a buggy experience with all sorts of issue, but this is a new low in performance.
"
_________________

It hangs up after  taking photos or ending videos constantly, preventing new capture. During the hang up I can still move the mavic and see on the display.

Also sometime all non-navigational commands will not respond (ie, camera setting, gimbal pan, rth, C1...) and then after some time tries to respond to those commands all at once.

Also, I cleared my cache on the Mavic before each flight as well as restarting the iphone/ipad/s8 and closed all apps.

2018-8-29
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DJI Tony
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Impact9 Posted at 2018-8-28 19:14
I'm having the same problem with laggy performance. Along with many other issues I will be posting about.

Hi, sorry for the inconvenience. Please provide the same details that were post #20 for further assistance. Thank you.
2018-8-29
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DJI Tony
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Oracle Miata Posted at 2018-8-28 19:58
I had quite a bit of lag today as well.  It was hot and eventually my 128gig IPad mini 4 crashed.

Hi, sorry for the inconvenience. Please provide the details that were posted on #20. Thank you.
2018-8-29
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Oracle Miata
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Hi Tony, as follows, IPad mini 4, latest version of IOS, it’s a dedicated drone device, Go4 most recent firmware, and M2P latest firmware.  Drone flew well, but the transmission was very laggy while shooting photos and actually while just flying.  iPad overheated and crashed during flight.  It was quite hot out.  92F.  
2018-8-29
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Jerryss
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Oracle Miata Posted at 2018-8-29 10:02
Hi Tony, as follows, IPad mini 4, latest version of IOS, it’s a dedicated drone device, Go4 most recent firmware, and M2P latest firmware.  Drone flew well, but the transmission was very laggy while shooting photos and actually while just flying.  iPad overheated and crashed during flight.  It was quite hot out.  92F.

Tony,

Using iPad mini 2 and latest Dji go and latest firmware.   Worked great before mp2 update
2018-8-29
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Cougar1
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Jerryss Posted at 2018-8-29 11:52
Tony,

Using iPad mini 2 and latest Dji go and latest firmware.   Worked great before mp2 update

I don't have my M2P (will be here tomorrow) but don't think the Mini 2 is capable to run with this drone.

Also did anyone here try to delete the app and reinstall a fresh copy? If the app has been previously used with other crafts it might be an issue?
2018-8-29
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Alex Batalov
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Guys honestly I just think that maybe the iPad mini 2 and 4 are simply not powerful enough to run the latest app version and Unfortunatelly it can only be fixed by:
1. Doing a factory reset on your device and installing only DJI go 4 4.3.0 on it fresh and nothing else.
2. If that doesn’t help then I guess you will need a better device.
I recently upgraded to iPad Air 2 and so far no issues, but as I said, only dji go on it, it’s 16 gb also.

Fly safe everyone.
Alex.
2018-8-29
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FlyLowandSlow
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Alex Batalov Posted at 2018-8-29 12:56
Guys honestly I just think that maybe the iPad mini 2 and 4 are simply not powerful enough to run the latest app version and Unfortunatelly it can only be fixed by:
1. Doing a factory reset on your device and installing only DJI go 4 4.3.0 on it fresh and nothing else.
2. If that doesn’t help then I guess you will need a better device.

I'm using a ipad mini3 that only has DJIGO and DJIGO4 installed. Yet i experience the same issue on my S8 and iphoneX. Ive noticed that the problems are apparent using the latest djigo4 on my p4p as well, so it must be an issue with the app
2018-8-29
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Alex Batalov
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Hmmm strange. On my iPad air2 the latest app runs very well.
2018-8-29
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DennisMurry08
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I flew mine yesterday for the first time (out of the box)....and can confirm the video transmission lag...I was not filming.....it was all updated with the latest firmware and Go4 before the first flight.  I too have an iPad mini that’s dedicated to Mavic . At first I thought it was just user error as I was watching it visually and referring to the screen. Then as I started getting comfortable with how it was responding I started to view my screen more and definitely saw the lag....it isn’t milliseconds..it’s seconds. I took it out to a film site today and between working I flew it..but there was a lot of trees...if I relied only on the screen it would have been a problem or crash...if the sensors didn’t catch the tree....so, yea, this needs to be addressed.....flys great..just gotta figure out the lag
2018-8-29
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fansa0d720b3
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Same problem here. Running latest iOS on iPad Mini 4 and latest firmware on the Mavic 2. Horrible video lag to the iPad Mini 4. It gets worse the longer you fly until it's completely unusable. Also got a warning the Go4 app was taxing the device (the iPad Mini 4).
2018-8-29
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Cougar1
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fansa0d720b3 Posted at 2018-8-29 16:34
Same problem here. Running latest iOS on iPad Mini 4 and latest firmware on the Mavic 2. Horrible video lag to the iPad Mini 4. It gets worse the longer you fly until it's completely unusable. Also got a warning the Go4 app was taxing the device (the iPad Mini 4).

What is the ambient temperature when/where you fly?
2018-8-29
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DennisMurry08
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Cougar1 Posted at 2018-8-29 16:38
What is the ambient temperature when/where you fly?

I was about 79f
2018-8-29
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Cougar1
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Thx, so it should not be a temp issue, I am flying my I2 without issues booth with Mini 4 as well as iPad Pro 10.5. My M2P will arrive tomorrow so will try then.
2018-8-29
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DennisMurry08
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Cougar1 Posted at 2018-8-29 16:51
Thx, so it should not be a temp issue, I am flying my I2 without issues booth with Mini 4 as well as iPad Pro 10.5. My M2P will arrive tomorrow so will try then.

I’ve been conversing with some others that don’t seem to have a lag...I’m thinking that the M2 may require a higher capacity iPad or tablet...maybe even phone....I have a feeling more responses about this is coming..
2018-8-29
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Buzzyone
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No issues at all with iPhone X - no lag that I can see, also did a facebook live event over 4G and no issues or notable changes to performance. Running all the latest versions of the DJI software and iOS 12 Beta.
2018-8-30
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FlyLowandSlow
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Chasing Light & Shadows Posted at 2018-8-29 06:08
Has anyone tried turning off the option to automatically save photos and video to the phone/tablet?? This could be eating up resources.

yeah i have it set to record to the SD card only
2018-8-30
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DJI Tony
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Oracle Miata Posted at 2018-8-29 10:02
Hi Tony, as follows, IPad mini 4, latest version of IOS, it’s a dedicated drone device, Go4 most recent firmware, and M2P latest firmware.  Drone flew well, but the transmission was very laggy while shooting photos and actually while just flying.  iPad overheated and crashed during flight.  It was quite hot out.  92F.

Hi, Thanks for your feedback we will forward this issue to our engineers for further clarification. I would recommend turning off the wi-fi and bluetooth connection to prevent interferences as well. Please check the environment if it's recommended to use the drone. Thank you for the support.
2018-8-30
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fans68308231
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I'm having same issues on IPad mini 4 with M2P.

Video lag and breakups and pixelation.

Flying LOS at max of 250m.

Mavic pro video feed was rock solid. Never had a single issue in the year I had it.
2018-9-1
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paul2660
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I have flown with iPad Pro 10.5 and iPhone x, both have no issues with lag, pixelation.  On 20 minutes flights.

Stills require a fast card to write in AEB 5 shot mode.

Yet to fly with CS as no support yet.  

Paul C
2018-9-1
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