Bioluminous
lvl.3
Flight distance : 83638 ft
United States
Offline
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When I ordered the M2P, I incorrectly assumed CS would work with it out of the box. It said it had Mavic compatibility, I did not think to look at the forums before I ordered. Of course, once I received it and it did not work, I started looking at the forums and saw the possible upcoming controller with display, notes saying an update to CS is in the works, and notes saying there are no plans to update CS to make it work with M2.
It is not encouraging that CS was not updated right away. DJI is not a small company. There is no shortage of personnel to be working on updating the CS software. So I requested that DJI send me a return shipping label for the CS, hood, charger. They resisted, saying it was my fault for not reading their website correctly, even going so far as to circle areas of the website that show Mavic Pro compatibility (ignoring that on other pages of their own website detailing CS it does not show compatibility with any Mavic at all). Well, they sent me a return shipping label today and I will most definitely be returning the CS and accessories. I do not want to be stuck with an expensive display that will never work with current or future models. If they do end up updating CS, I will purchase again.
Overall, disappointed with DJI. But not surprising given all the horror stories I hear about their customer service. |
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