I sucessfully ordered a M2 Pro (2018-08-23 16:11:39 (UTC)) and I have been giiven a tracking order which is linked to DHL. The item is logged on the DHL shipping log as "Departed facility in Shenzhen - China, 20:15 Mon Aug 27" The question I'm hoping someone might be able to answer is, do DHL only ship DJI products by cargo ship or do they use air.
I have just received this request from DHL after I had queried the expected delivery date.
"Thank you for contacting DHL Express
Please be aware due to the length of time the shipment has not received a scan we need to investigate further.
Please can you confirm the following details to enable me to initiate a trace on this shipment; Shipment contents, pieces, weight, dimensions, (length*width*height) of the package, shipment value and type of packaging?
If you could atleast provide a description of what you have ordered this will help us in the investigation."
I dont know any of the details they are seeking from me other than the order number provided by DJI once the item had left their control. HELP!!!
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