Rob W
Captain
Flight distance : 94390 ft
Sweden
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Matthew Dobrski Posted at 2018-9-18 10:38
I see your point clearly. The efficiency of DJI's after sale service is far from perfection by all means. However we must assume that they're doing their best to solve occasional issues as soon as humanly possible. Unless ... they're on suicidal path, which is hardly the scenario.
One argument of this refreshingly vibrant discussion, however, hit me hard. You wrote:
That was my point, that those making a living in the drone business probably have several drones, and likely from the same company as to ease updates, hardware investments, software learning, workflow etc. So the effects of, for instance, of some bad firmwares for some of their products, from that same drone maker can be severe. Which I would say is the case with DJI.
Calling out on unprofessionalism towards me because I just used two drone models as an example with currently buggy or "featureless" firmwares, I would say was sad to read. Personally I have P3 and P4 for mapping and surveying, Spark (for fun), Mavic 2 Pro (for fun so far), 2 Inspire 1 Pro and RAW, Flir XT highres and radiometric, S900 A3 with X5 mount, Inspire 2. The Nazas I have retired long ago... Osmo for handheld (X5/X5R).
Of course, one with limitless pockets can buy 1 highend drone from every different drone maker, or why not 2 and use one for spare? Enough professionalism?
I admire DJI for what they have done, but sadly their development chain and quality control is not on par with what they announce.
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