rceeguy
lvl.1
Flight distance : 267172 ft
Offline
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I activated my new Mavic Air today, and after activation, I tried to buy DJI Care Refresh, but they say my aircraft s/n has already purchased DJI Care Refresh?? It is brand new, never opened, all stickers and labels where they should be. Now I have 48 hours from this morning, and they do not have phone service over the weekend. Has anyone else run into this problem? On more question, my s/n started with what I believe to be a zero (0). Do you think they would use the letter O in a s/n? I've re-entered the s/n several times to ensure it is correct, and had my wife validate. So, not a mis-key.
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