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Pro 2 Falls from Sky
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fans8a004bf7
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Ok I bummed. Took my new Mavic pro 2 out after all the up dates to fly out side my house, Went from 22 satellites to 0  Gimbal roll reached movement limit. Navigation system redundancy switch.  Switched to backup IMU. all the waring boxed that popped up just before it fell out of the sky , hits the road and totaled. battery was still on.  I have been flying for four years phanton 3 pro  , had a spark then a mavic air and just got this one.  WTF. any help would be great.
9-1 17:49
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Hedsic
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Upload your flight log so others can take a loom and see what happened.

http://www.phantomhelp.com/logviewer/upload/
9-1 18:01
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fans8a004bf7
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Hedsic Posted at 2018-9-1 18:01
Upload your flight log so others can take a loom and see what happened.

http://www.phantomhelp.com/logviewer/upload/

I am trying. went to you sight following information now.
9-1 18:23
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Paul_IA
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Interesting. That's the third "fall from the sky" I've read about here for the MP2 in the last 3 days.
9-1 18:37
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Alex Batalov
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Number 3 mavic 2 down.
Sorry to read that.
I think it’s warranty case.

Fly safe.
Alex.
9-1 18:39
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jacksonnai
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Sorry to read that
9-1 18:42
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fans8a004bf7
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9-1 18:50
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rwynant V1
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Even if you're back east,  it's only 11pm ish

See post #2

Details would help the GURUS sort this out!!

Randy
9-1 18:57
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fans8a004bf7
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fans8a004bf7 Posted at 2018-9-1 18:23
I am trying. went to you sight following information now.

Sorry it took so long I sent you too many wrong ones first. file 201..9-01_[18.52.58.csv.. 102kb in size.  Thank for looking.
9-1 19:18
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Packer Backer
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fans8a004bf7 Posted at 2018-9-1 19:18
Sorry it took so long I sent you too many wrong ones first. file 201..9-01_[18.52.58.csv.. 102kb in size.  Thank for looking.

Once you pull of the websiteup the flight log just copy and paste it in the post
9-1 19:42
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fans8a004bf7
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Packer Backer Posted at 2018-9-1 19:42
Once you pull of the websiteup the flight log just copy and paste it in the post

5m 47.2s        P-GPS        22satellites        217.5ft        10.8mph        303.2ft        28%        14.64V        3.668V        3.659V        3.655V        3.658V        0.013V       
5m 47.3s        P-GPS        22satellites        217.5ft        9.5mph        302.4ft        28%        14.64V        3.668V        3.659V        3.655V        3.658V        0.013V       
5m 47.4s        P-GPS        22satellites        217.5ft        8.5mph        301.6ft        28%        14.64V        3.668V        3.659V        3.655V        3.658V        0.013V       
5m 47.5s        P-GPS        22satellites        217.5ft        7.4mph        300.7ft        28%        14.693V        3.686V        3.683V        3.661V        3.663V        0.025V       
5m 47.6s        P-GPS        22satellites        217.5ft        6.4mph        300.1ft        28%        14.693V        3.686V        3.683V        3.661V        3.663V        0.025V       
5m 47.7s        P-GPS        22satellites        217.2ft        5.5mph        299.5ft        28%        14.693V        3.686V        3.683V        3.661V        3.663V        0.025V       
5m 47.8s        P-GPS        22satellites        217.5ft        4.5mph        299.0ft        28%        14.693V        3.686V        3.683V        3.661V        3.663V        0.025V       
5m 47.9s        P-GPS        22satellites        217.5ft        3.5mph        298.6ft        28%        14.693V        3.686V        3.683V        3.661V        3.663V        0.025V       
5m 48s        P-GPS        22satellites        217.5ft        2.5mph        298.2ft        28%        14.693V        3.686V        3.683V        3.661V        3.663V        0.025V       
5m 48.1s        P-GPS        22satellites        217.5ft        1.8mph        298.0ft        28%        14.693V        3.686V        3.683V        3.661V        3.663V        0.025V       
5m 48.2s        P-GPS        22satellites        217.8ft        1.4mph        297.8ft        28%        14.693V        3.686V        3.683V        3.661V        3.663V        0.025V       
5m 48.7s        P-GPS        22satellites        217.8ft        0.4mph        297.3ft        28%        14.686V        3.677V        3.671V        3.669V        3.669V        0.008V        Gimbal Roll Reached Movement Limit
0m 0s        Manual        0satellites        0ft        0.4mph        297.3ft        28%        14.686V        3.677V        3.671V        3.669V        3.669V        0.008V        GPS Position NoMatch
9-1 19:49
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Asainz320
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Sorry about your crash. I would like to follow this thread since its the first down M2P I hear of, but according to some other members here it has happened twice before. I would like to know if this is a thing with the new Mavic platform before I make the decision to buy.
9-1 19:51
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Packer Backer
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fans8a004bf7 Posted at 2018-9-1 19:49
5m 47.2s        P-GPS        22satellites        217.5ft        10.8mph        303.2ft        28%        14.64V        3.668V        3.659V        3.655V        3.658V        0.013V        
5m 47.3s        P-GPS        22satellites        217.5ft        9.5mph        302.4ft        28%        14.64V        3.668V        3.659V        3.655V        3.658V        0.013V        
5m 47.4s        P-GPS        22satellites        217.5ft        8.5mph        301.6ft        28%        14.64V        3.668V        3.659V        3.655V        3.658V        0.013V        

you can copy and paste the actual web address so they can see the entire log. I am new to the flight logs but the users here can analyse them pretty well.
9-1 19:58
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HedgeTrimmer
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fans8a004bf7 Posted at 2018-9-1 19:49
5m 47.2s        P-GPS        22satellites        217.5ft        10.8mph        303.2ft        28%        14.64V        3.668V        3.659V        3.655V        3.658V        0.013V       
5m 47.3s        P-GPS        22satellites        217.5ft        9.5mph        302.4ft        28%        14.64V        3.668V        3.659V        3.655V        3.658V        0.013V       
5m 47.4s        P-GPS        22satellites        217.5ft        8.5mph        301.6ft        28%        14.64V        3.668V        3.659V        3.655V        3.658V        0.013V       

Copy-n-Paste the Link of output from Phantom Help.
Not the actual data from output.
9-1 20:02
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DennisMurry08
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fans8a004bf7 Posted at 2018-9-1 19:49
5m 47.2s        P-GPS        22satellites        217.5ft        10.8mph        303.2ft        28%        14.64V        3.668V        3.659V        3.655V        3.658V        0.013V        
5m 47.3s        P-GPS        22satellites        217.5ft        9.5mph        302.4ft        28%        14.64V        3.668V        3.659V        3.655V        3.658V        0.013V        
5m 47.4s        P-GPS        22satellites        217.5ft        8.5mph        301.6ft        28%        14.64V        3.668V        3.659V        3.655V        3.658V        0.013V        

copy and paste the link please...need to see more of the flight log...at first glance it almost looks like you hit something..or vice versa.....
9-1 20:06
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fans8a004bf7
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DennisMurry08 Posted at 2018-9-1 20:06
copy and paste the link please...need to see the error messages and more of the flight log

DJIFlightRecord_2018-09-01_[18-52-58].txt
9-1 20:13
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fans8a004bf7 Posted at 2018-9-1 20:13
DJIFlightRecord_2018-09-01_[18-52-58].txt

the actual web address  see below

9-1 20:24
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fans8a004bf7
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DennisMurry08 Posted at 2018-9-1 20:06
copy and paste the link please...need to see more of the flight log...at first glance it almost looks like you hit something..or vice versa.....

http://www.phantomhelp.com/logviewer/17HRY0PDWJAHWQ93IFYV/
#uck I hope this it it.
9-1 20:24
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fans8a004bf7
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http://www.phantomhelp.com/logviewer/17HRY0PDWJAHWQ93IFYV/
9-1 20:25
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davidmartingraf
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That is rather unique - you're the first who this happened to, you may be famous?
9-1 20:26
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HedgeTrimmer
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fans8a004bf7 Posted at 2018-9-1 20:13
DJIFlightRecord_2018-09-01_[18-52-58].txt

That is input file to Phantom Help.
What you need to post is Phantom Help's output webpage, from top of your Web browsers bar.
The webpage output in your Web browsers bar will look something like this:
http://www.phantomhelp.com/LogViewer/D86LN1D6LIZALGYX7GQT/     (this is fake link strictly for example)

9-1 20:27
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fans8a004bf7
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HedgeTrimmer Posted at 2018-9-1 20:27
That is input file to Phantom Help.
What you need to post is Phantom Help's output webpage, from top of your Web browsers bar.
The webpage output in your Web browsers bar will look something like this:

http://www.phantomhelp.com/logviewer/17HRY0PDWJAHWQ93IFYV/

This should be it.
9-1 20:30
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Lucas775
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Following for curiosity.  Once in a while I see the "Redundancy switch" on my MA then it goes away, the first time that showed up I almost $#it a brick! and i'm a novice with the DJI drones.
9-1 20:32
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Packer Backer
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I had googled both of those errors and the Gimbals error was corrected with a RC calibration and the  GPS error appeared to be in those cased 2017 a false positive. That is unlike your situation. I hope you get it straightened out and will be following this thread.

I got an excessive attitude angle detected error last night (due to winds I presume) and grounded it as soon as I could.

9-1 20:32
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fans8a004bf7 Posted at 2018-9-1 20:30
http://www.phantomhelp.com/logviewer/17HRY0PDWJAHWQ93IFYV/

This should be it.

That is it!
9-1 20:38
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Suren
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It seems that if this could have had a duel compass the M2 would have been okay. The OP took off with just under half battery  but it should not have caused the errors seen on the log. Op, open a case with Dji support this is something they need to look into seriously.

Hence me being undecided at this moment to grab a MP2
9-1 22:24
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HDPS
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3 down, that were reported here......people with those crafts should ground it until problem is sorted out,  mandatory hard hat while flying, sad really !
9-1 22:47
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Anthony566
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Unless there is something we are not seeing this one looks like a failure and DJI will sort this one out.
Remember this is no different from any thing else it will have a failure rate as electronics does plus forums are always full of bad news
9-2 00:47
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gnirtS
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HDPS Posted at 2018-9-1 22:47
3 down, that were reported here......people with those crafts should ground it until problem is sorted out,  mandatory hard hat while flying, sad really !

2 i know of (the other processor overheat).

So thats 2 out of what?  Half a million? A million?
9-2 02:19
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Meldor
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Now I'm scared to take my M2 out
9-2 02:25
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Alex Batalov
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Don’t be scared.
As others have said, it’s only a very small percentage that’s affected.
So I think you are ok
Because for your mavic 2 to fall, it’s like you won in a lottery
It’s very small percentage.

Fly safe.
Alex.
9-2 02:58
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gnirtS
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The downside may well be it'll take a long time to get a replacement currently.
9-2 03:09
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fans8a004bf7 Posted at 2018-9-1 20:30
http://www.phantomhelp.com/logviewer/17HRY0PDWJAHWQ93IFYV/

This should be it.

Looking at your log, redundancy kicked in a couple of times, and you would expect this to happen if something is askew, but apart from that , to me this looks like an aircraft malfunction.
Sync your flight, Contact support and arrange to return , IMO I believe you should receive a new Drone.
Good luck.
9-2 03:14
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Hi. We apologize for the inconvenience. We highly suggest to contact our support and let our engineers help you investigate what happened. You may contact +1 (818) 235 0789 Mon-Fri 7:00AM - 5:00PM (PST) so that you can start up a case.
9-2 05:07
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Eagle_Eye
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Let's see how well and how fast will DJI resolve this issue....hopefully you'll end up whole again ASAP!

9-2 05:49
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Duncandonut
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Sorry to hear that this has happened to you. Really wish I had read this before flying my M2P over the Thames Estuary today. Bloody hell, imagine if mine did that today. Not snowballs chance in hell of getting it back
9-2 06:06
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Kingram
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I would just Fly alongside the River not over it you can still get some great video.
9-2 06:43
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WebParrot
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You might post this on MavicPilots.com as well.  They will ask for the data files (as well as the one you created from Phantomhelp).  Those are the files that DJI will use to analyze the various flight control functions during your flight.
9-2 06:55
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gnirtS
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I don't think these any doubt here - it looks like a clear cut case of hardware failure and crash so DJI should replace it immediately.
90%+ of crashes people post are use error but this one to me appears to be completely indicative of a hardware failure.
9-2 06:56
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Asainz320
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gnirtS Posted at 2018-9-2 02:19
2 i know of (the other processor overheat).

So thats 2 out of what?  Half a million? A million?

I higly doubt they have sold half a million units already, but even then, its not the amount of crashes but the short period of time in which they're happening. Similar thing happened to the GoPro Karma when it launched 2 years ago and they had to recall it. Im not saying this is the same but we'll have to see.
9-2 07:06
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