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IMU calibration
584 9 2018-9-3
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solen 1
lvl.2
United States
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Just wanted to give everyone some help. The IMU calibration for the mavic 2 for android is messed up. The pictures dont change, so if you pull up a video on youtube just follow along. Even though the pictures dont change, it will move through the calibration. Hope this helps the community, thanks.
2018-9-3
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DJI Stephen
Super Moderator

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Hi there, thank you for reaching out and we're very sorry for the Inconvenience. Regarding that can you provide some quick video clip of the issue for better visualization and have you tried to use a different mobile device just to isolate the issue? however will wait for the video sample for me as well to escalate the concern and for us to know if there's an issue. Thanks!
2018-9-3
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fans18d204c5
lvl.3
Flight distance : 1162605 ft
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DJI Stephen Posted at 2018-9-3 10:02
Hi there, thank you for reaching out and we're very sorry for the Inconvenience. Regarding that can you provide some quick video clip of the issue for better visualization and have you tried to use a different mobile device just to isolate the issue? however will wait for the video sample for me as well to escalate the concern and for us to know if there's an issue. Thanks!

I had the same problem. I was using a galaxy s9+ and then tried using my nvidia shiel. Same issue.
2018-9-3
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DJI Stephen
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fans18d204c5 Posted at 2018-9-3 11:21
I had the same problem. I was using a galaxy s9+ and then tried using my nvidia shiel. Same issue.

I'm sorry to hear that. If you can able to provide some quick video clip that shows the issue that will be appreciated for us to determine and we have something to forward to our developers.
2018-9-3
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DJI Tony
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fans18d204c5 Posted at 2018-9-3 11:21
I had the same problem. I was using a galaxy s9+ and then tried using my nvidia shiel. Same issue.

Hi, sorry for the inconvenience. I would recommend following the position of your drone via youtube. Please see the video below. Thank you for the support.

2018-9-3
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fansfe063114
lvl.1

United States
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DJI Tony Posted at 2018-9-3 11:30
Hi, sorry for the inconvenience. I would recommend following the position of your drone via youtube. Please see the video below. Thank you for the support.

https://www.youtube.com/watch?v=rOWD_OfOROI

Had the same exact issue with several update features with the Android version. Could not do the firmware updates or the IMU update. This guessing with video is crazy.
2018-9-4
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Bimmer1122
lvl.4
Flight distance : 8340 ft
Philippines
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use ios "Iphone or ipad" it solves the problem in IMU calibration android phones are having some issues in calibrating pictures dont change.
2018-9-4
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covpack
lvl.2
Flight distance : 1295902 ft
United States
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I had same problem. I would get me to screen 3 of 5 steps and seem to just hang up. I believe the third step is where you sit the drone flat on the bottom, when it stops.  At that point it just says "wait while it califbrates." Not sure why.  I am using Galaxy S9. However, I am not having any problems with the drone, as far as the IMU is concerned. So this has not been pressing. DJI help me if I have to calibrate the IMU.
2018-9-7
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do fly
lvl.4
Flight distance : 884019 ft
South Korea
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If you are using android device, ignore direction images of IMU calibration and just follow the DJI Tony's video.
This is an android app problem, not a device issue.
2018-9-8
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DJI Tony
Super Moderator

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fansfe063114 Posted at 2018-9-4 13:25
Had the same exact issue with several update features with the Android version. Could not do the firmware updates or the IMU update. This guessing with video is crazy.

Hi, Sorry for the inconvenience. Have you tried to update the firmware using the DJI Assistant 2? Is there any error message during the firmware update? What phone are you using? I would recommend proceeding with the IMU calibration based on our video tutorial even our application is showing differently, especially the step 3 and 4 to finish the IMU calibration. Please see the link below for IMU calibration tutorial. Kindly keep us posted on the latest progress. Thank you for the support.

2018-9-9
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