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Phantom 2 Adv. Video Freeze when Taking Picture
499 8 2018-9-3
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fansff6f7e93
lvl.1
United States
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Phantom 3 Adv. 1.11 firmware. Flys fine.  Take a picture, and software appears to freeze. Drone still operates Front, Back, Side 2 Side, Up, Down, Left, Right.  Beeps 3 times (B--BB) then video resumes. Pictures do not save to the SD Card.  Help Please.

2018-9-3
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Geebax
Captain
Australia
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This can occur when there is a problem with the SD card in the aircraft. What type do you have? If the write speed is not fast enough, that will most likely be the problem. Try re-formatting the card in the aircraft, but copy off any photos or movies you want to keep as formatting erases everything.
2018-9-3
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fansff6f7e93
lvl.1
United States
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I have 3 SanDisk Ultra. 16gb, 64gb, and 128gb. They all work fine in my mavic, but not my Phantom 3.
2018-9-3
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DJI Natalia
Administrator

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Hi. Sorry for the inconvenience caused. What mobile device are you currently using? Also, can you please try to reset your micro SD card? Thanks.
2018-9-7
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Geebax
Captain
Australia
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fansff6f7e93 Posted at 2018-9-3 15:44
I have 3 SanDisk Ultra. 16gb, 64gb, and 128gb. They all work fine in my mavic, but not my Phantom 3.

They are all too slow for the Phantom, you need Sandisk Extreme Pro cards.
2018-9-7
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Mark The Droner
Captain
Flight distance : 2917 ft
United States
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You might also fix the thread title...
2018-9-7
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fansff6f7e93
lvl.1
United States
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Mark The Droner Posted at 2018-9-7 15:55
You might also fix the thread title...

I'd love to if I could figure out how.
2018-9-7
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Mark The Droner
Captain
Flight distance : 2917 ft
United States
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fansff6f7e93 Posted at 2018-9-7 16:35
I'd love to if I could figure out how.

Could be you're too new to have that privilege.  Nevermind...
2018-9-7
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fansff6f7e93
lvl.1
United States
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I've forced firmware updates and I've formatted the cards in the device. Using a Galaxy Samsung Note 8 and an iPhone 6S+
2018-9-8
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