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controller charging android phone...
3480 25 2018-9-3
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Bertolazi
lvl.1
Flight distance : 39820 ft
Ireland
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Hi there,
just bought the new mavic 2 pro, every time i connect my android phone the remote control starts charging my phone, draining the RC battery very quick
owned a phantom for some time and never happened.
After watching a video on youtube about it the youtuber was showing the controller settings on the dji app and there was an option saying CHARGING MODE which stops the phone getting charged from the controller, tried to do the same on my dji app 4.3.0 latest version but that option is not there, i wonder it's because is android app?any one else
having that problem,because i know that was a current issue with the old mavic pro. If any one could help on this issue i would be grateful
Thanks

attached are two screenshots one of the youtuber showing his controller settings, and one of my android dji go4 app showing my RC settings. which is missing the (charging mode) button to stop the phone charging from the controller.

youtuber RC options

youtuber RC options

my RC options

my RC options


2018-9-3
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Bertolazi
lvl.1
Flight distance : 39820 ft
Ireland
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here is the link for the video.
2018-9-3
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Squashpile
Second Officer
Flight distance : 214019 ft
United States
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Yes.. because Android. You can only turn it on/off on Apple devices.
2018-9-3
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Corvus monedula
First Officer
Flight distance : 3550594 ft
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My phone gives me option to charge from RC, charge RC from phone or neither. Is that manufacturer specific and not in vanilla Android?
2018-9-3
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Charissa
Captain
Flight distance : 591890 ft
South Africa
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How difficult would that be to just add that feature on all devices, and for all the drones, like MA. Seriously DJI, how difficult? Do you even know how many people you would impress if you do, and how many people are presently irritated with you, because you don,t.....
2018-9-3
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Bertolazi
lvl.1
Flight distance : 39820 ft
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Charissa Posted at 2018-9-3 22:32
How difficult would that be to just add that feature on all devices, and for all the drones, like MA. Seriously DJI, how difficult? Do you even know how many people you would impress if you do, and how many people are presently irritated with you, because you don,t.....

I agree
Android users are being discrimianted in my view,why not getting the same seetings for everyone
not happy DJI
2018-9-4
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Bertolazi
lvl.1
Flight distance : 39820 ft
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Squashpile Posted at 2018-9-3 20:14
Yes.. because Android. You can only turn it on/off on Apple devices.

ok thanks
not good enough DJI
2018-9-4
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Fraggboy
Second Officer
Flight distance : 65371 ft
United States
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There is an option to stop charging on Android from USB devices.  I don't own one, but this has been verified by others here.

"When you first connect are you swiping down on the phone to get USB options?"  There should be an option to stop charging.

2018-9-4
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FlyDK
Captain
Flight distance : 1614016 ft
Denmark
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Fraggboy Posted at 2018-9-4 12:08
There is an option to stop charging on Android from USB devices.  I don't own one, but this has been verified by others here.

"When you first connect are you swiping down on the phone to get USB options?"  There should be an option to stop charging.

On my Android 8.0 phone (Huawei P10 Lite) there is no such option. I have learned to live with it by just always have a fully charged phone from beginning of flying. Then the loss of battery on the RC is almost not noticeable.
2018-9-4
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Bertolazi
lvl.1
Flight distance : 39820 ft
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FlyDK Posted at 2018-9-4 12:22
On my Android 8.0 phone (Huawei P10 Lite) there is no such option. I have learned to live with it by just always have a fully charged phone from beginning of flying. Then the loss of battery on the RC is almost not noticeable.

yes i don't have that option either on my huawei p20 e get a pop up window for usb but when try to change from charge only to transfer files or tranfer photos won't let me change.
but that's very good advice making sue my phone is fully charged before flight that makes sense,will try it next time and as long i can fly my thrre batteries it should be fine.
thanks for that buddy
2018-9-4
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FlyDK
Captain
Flight distance : 1614016 ft
Denmark
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Bertolazi Posted at 2018-9-4 13:01
yes i don't have that option either on my huawei p20 e get a pop up window for usb but when try to change from charge only to transfer files or tranfer photos won't let me change.
but that's very good advice making sue my phone is fully charged before flight that makes sense,will try it next time and as long i can fly my thrre batteries it should be fine.
thanks for that buddy

You're welcome.
Now, I don't have the new M2, but I have the "old" MP, and when I use three AC bats down to 20-25 percent left, I always finish with approx 40-45 percent juice left on the RC - IF I remember to fully charge my phone before flying.
2018-9-4
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Chpouky
lvl.4

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Fraggboy Posted at 2018-9-4 12:08
There is an option to stop charging on Android from USB devices.  I don't own one, but this has been verified by others here.

"When you first connect are you swiping down on the phone to get USB options?"  There should be an option to stop charging.

I tested that a few hours ago (Galaxy S8), but it didn't work.
The phone automatically switches back to Charging Mode :/
2018-9-4
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DJI Natalia
Administrator

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Hi, we're very sorry for the inconvenience caused. We totally understand where you coming from. Regarding this concern, I will forward this to our research and development team for further clarification. Your patience and understanding are highly appreciated.
2018-9-6
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DJI Natalia
Administrator

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Bertolazi Posted at 2018-9-4 11:18
I agree
Android users are being discrimianted in my view,why not getting the same seetings for everyone
not happy DJI

Hi. We don't want to feel you that way. I already forwarded this concern to our R&D department. Thanks for your understanding and support.
2018-9-6
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B-Boy
lvl.1

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Hello ! Is there any update on this subject?
Is it possible now to avoid charging android device by pluging it to RC?
Thanks
9-13 05:54
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kovat53
First Officer
Flight distance : 141020 ft
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B-Boy Posted at 9-13 05:54
Hello ! Is there any update on this subject?
Is it possible now to avoid charging android device by pluging it to RC?
Thanks

No, it is not possible. I use three different phones (Sam Gal s9+, Huawei Mate  3 8", and rarely Sam Gal S5. USB turns back to USB charging mode. Best way to fully charge your phone before flying. Dji will never make it possible (or can not?) make it possibile to turn off USB charging.
9-13 09:06
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djiuser_b1bNLosQQu1T
lvl.1
Flight distance : 24705 ft
United Kingdom
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kovat53 Posted at 9-13 09:06
No, it is not possible. I use three different phones (Sam Gal s9+, Huawei Mate  3 8", and rarely Sam Gal S5. USB turns back to USB charging mode. Best way to fully charge your phone before flying. Dji will never make it possible (or can not?) make it possibile to turn off USB charging.

#DJI i just bought one of your drones and i cannot switch off these charging option. Im using s10plus as display and im loosing my remote battery very quick because of that. I can see your ignorance on that matter and im not happy with the fact how unprofessional you are.

Is there any update on this? As im considering to handle this drone back due false advertising. (I though you can switch off this option either on both systems not just IOS, you never mentioned that only Apple crap is supported).
11-22 22:26
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djiuser_b1bNLosQQu1T
lvl.1
Flight distance : 24705 ft
United Kingdom
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DJI Natalia Posted at 2018-9-6 07:57
Hi. We don't want to feel you that way. I already forwarded this concern to our R&D department. Thanks for your understanding and support.

#DJI i just bought one of your drones and i cannot switch off these charging option. Im using s10plus as display and im loosing my remote battery very quick because of that. I can see your ignorance on that matter and im not happy with the fact how unprofessional you are.

Is there any update on this? As im considering to handle this drone back due false advertising. (I though you can switch off this option either on both systems not just IOS, you never mentioned that only Apple crap is supported).
11-22 22:30
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DJI Natalia
Administrator

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djiuser_b1bNLosQQu1T Posted at 11-22 22:30
#DJI i just bought one of your drones and i cannot switch off these charging option. Im using s10plus as display and im loosing my remote battery very quick because of that. I can see your ignorance on that matter and im not happy with the fact how unprofessional you are.

Is there any update on this? As im considering to handle this drone back due false advertising. (I though you can switch off this option either on both systems not just IOS, you never mentioned that only Apple crap is supported).

Hi there, sorry for the inconvenience. May we know which drone do you use, please?
11-25 19:49
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Johnny C!
Second Officer
Flight distance : 44839 ft
United States
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I found a "fast charging" option on my S8 that I
can turn off. I suppose it charges slower?

Settings, Device Care, Battery Icon lower left,
3 dots upper right, Hit the "Settings" pop up,
Fast Cable Charging is at the bottom.

I try to keep it tuned off all the time.
It should limit the charge rate from the
RC, and I think it should increase my
battery life from the reduced charge
rate from daily charging.

But I don't see why someone can't make
a cable with one leg of the charge conductors
disabled or not connected in the cable.

John

11-30 19:16
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Kayhan Coskun
New

Netherlands
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I'm new here I just bought the mavic mini having the same problem on a note 9 and a oneplus 3t, this is very concerning regarding the controller being drained... Please dji this is a problem
12-3 12:15
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Paul Atkin
lvl.2
Flight distance : 36962 ft
United States
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DJI Natalia Posted at 2018-9-6 07:57
Hi. We don't want to feel you that way. I already forwarded this concern to our R&D department. Thanks for your understanding and support.

funny how that response above was done 09/2018.

yes, we do feel that exact way as nothing was done about this issue, at all, and it continues to be same way with #DJI ignoring the problem, who knows why.
12-3 13:08
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DJI Natalia
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Kayhan Coskun Posted at 12-3 12:15
I'm new here I just bought the mavic mini having the same problem on a note 9 and a oneplus 3t, this is very concerning regarding the controller being drained... Please dji this is a problem

Hi Kayhan, when using an Android mobile device with the remote controller, the remote controller will charge the mobile device. When using an iOS device with the remote controller, the remote controller will not charge the mobile device.
12-4 20:23
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DJI Natalia
Administrator

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Paul Atkin Posted at 12-3 13:08
funny how that response above was done 09/2018.

yes, we do feel that exact way as nothing was done about this issue, at all, and it continues to be same way with #DJI ignoring the problem, who knows why.

Hi Paul, sorry for the inconvenience, may we know which drone do you use, please?
12-4 20:28
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Paul Atkin
lvl.2
Flight distance : 36962 ft
United States
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DJI Natalia Posted at 12-4 20:28
Hi Paul, sorry for the inconvenience, may we know which drone do you use, please?

i use mavic 2 zoom, mavic 2 pro, mavic mini, sold phantom 3 model i also had.

in all remotes you have, on all drones i had, the connection to any android device produces a battery charge leak from the remote battery - as the android phone changes into the charging mode and remains in the charging mode draining battery in the dji remote control. it is exactly the same topic people complain now for 2 years.
12-5 10:34
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Paul Atkin
lvl.2
Flight distance : 36962 ft
United States
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DJI Natalia Posted at 12-4 20:23
Hi Kayhan, when using an Android mobile device with the remote controller, the remote controller will charge the mobile device. When using an iOS device with the remote controller, the remote controller will not charge the mobile device.

it is unacceptable just to state 'when using an Android mobile device with the remote controller, the remote controller will charge'. it can be fixed in the remote controller code.
12-5 10:36
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