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Anyone contacted DJI with report a problem form?
1831 6 2014-11-5
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christianwester
lvl.1

Netherlands
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4 days ago i sended DJI an email about my lost phantom. I'm still waiting for an answer. Does it always take that much time? Someone who contacted the support staff before with the report a problem form? I'm from West Europe.
2014-11-5
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jfftorsrud
lvl.2
Flight distance : 9475 ft
United States
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DJI is EXTREMELY SLOW TO RESPOND TO PROBLEMS!  IT HAS ALWAYS BEEN THAT WAY!

HOPEFULLY THEY WILL RESPOND TO YOUR PROBLEM IN THE NEXT WEEK OR SO!
2014-11-5
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canadian1786
New

Canada
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I am totally not happy with the customer service and repair!!!!!!!!!!!  I have been asked to do photos at my best friends wedding this weekend and I sent my drone over 6 weeks ago and still NO drone and they can't tell me WHEN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!    I was going to buy the Inspire to replace my Phantom 2 but I will never buy anything from DJI and I will not talk well about the customer service and repair.  I really like the product but the service SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2015-7-29
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johnwarr
Captain
Flight distance : 6467 ft
United Kingdom
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Did you really need 124 exclamation marks to get your point across ?
Its no secret that the repair time can be 2 months or more.
So what product are you going to buy to film your best friends wedding at the weekend ?
2015-7-29
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Andrewstpierre
New
Australia
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I am unable to post anywhere. Looks like DJI mods are on a long break.
2018-11-4
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Andrewstpierre
New
Australia
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Andrewstpierre Posted at 11-4 23:41
I am unable to post anywhere. Looks like DJI mods are on a long break.

Oh wow. This worked. Trying to ask a Q in another thread and its a waste of time.
2018-11-4
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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Andrewstpierre Posted at 11-4 23:42
Oh wow. This worked. Trying to ask a Q in another thread and its a waste of time.

Could you bring up an older Thread? Haha


RedHotPoker
2018-11-4
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