Airking Pilot
lvl.4
Flight distance : 3228383 ft
Argentina
Offline
|
Airking Pilot Posted at 2018-10-31 14:54
We stopped using every battery that failed. We grounded four pairs. First words from our local dealer were "they more than six months old, so they are out of warranty" without investigating what was going on or if something could be done.
I think in this case it must be a recall of all the suspected batteries, inside warranty period or not, if the risk is falling from the sky
Opened a case in DJI Support:
"If it's beyond warranty period, you may need to buy another one"
Washing hands
If there is a newsletter from DJI saying there are faulty batteries out there, they should respond and support customers. Saying "may be it´s a faulty battery but now it´s too late. discard them and buy new ones" is really unfair. Really angry.
And as we discovered, they may fail at any time. I hope we do not discover that we still have faulty batteries and both reads 0% at the same time.
|
|