Please select Into the mobile phone version | Continue to access the computer ver.
Order marked as shipped but don't have tracking number
990 5 2018-9-6
Uploading and Loding Picture ...(0/1)
o(^-^)o
Armando R A G
First Officer
Flight distance : 1142375 ft
Portugal
Offline

Hi,
My order was marked has shipped, but no tracking number was sent...
Is this normal?

2018-9-6
Use props
msinger
Captain
Flight distance : 183694 ft
  • >>>
United States
Offline

That's normal. You'll receive an email from DJI when the tracking number is available (and it actually has been shipped).
2018-9-6
Use props
Armando R A G
First Officer
Flight distance : 1142375 ft
Portugal
Offline

msinger Posted at 2018-9-6 12:35
That's normal. You'll receive an email from DJI when the tracking number is available (and it actually has been shipped).

OK, thank you
2018-9-6
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline


Hello. Thank you for the inquiry. We will be providing you a tracking number through your email once the item has been shipped to you. Thank you for your patience.
2018-9-6
Use props
Armando R A G
First Officer
Flight distance : 1142375 ft
Portugal
Offline

DJI Diana Posted at 2018-9-6 12:56
Hello. Thank you for the inquiry. We will be providing you a tracking number through your email once the item has been shipped to you. Thank you for your patience.

So, not actually shipped when it says shipped...

Thank you for your clarification Diana.
2018-9-6
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline

Armando R A G Posted at 2018-9-6 13:32
So, not actually shipped when it says shipped...

Thank you for your clarification Diana.

I am glad to help. If you have any other concerns please feel free to contact DJI support for us to help you further. Thank you.
2018-9-6
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules