Hi,
My order was marked has shipped, but no tracking number was sent...
Is this normal?

That's normal. You'll receive an email from DJI when the tracking number is available (and it actually has been shipped).

msinger Posted at 2018-9-6 12:35
That's normal. You'll receive an email from DJI when the tracking number is available (and it actually has been shipped).

OK, thank you

Armando R A G Posted at 2018-9-6 12:37
OK, thank you

Hello. Thank you for the inquiry. We will be providing you a tracking number through your email once the item has been shipped to you. Thank you for your patience.

DJI Diana Posted at 2018-9-6 12:56
Hello. Thank you for the inquiry. We will be providing you a tracking number through your email once the item has been shipped to you. Thank you for your patience.

So, not actually shipped when it says shipped...

Thank you for your clarification Diana.

Armando R A G Posted at 2018-9-6 13:32
So, not actually shipped when it says shipped...

Thank you for your clarification Diana.

I am glad to help. If you have any other concerns please feel free to contact DJI support for us to help you further. Thank you.