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DJI Spark late shipment?
718 5 2018-9-7
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H. Arif - 6IX
First Officer
Flight distance : 258061 ft
Canada
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Hi,

I ordered a DJI spark about 2 weeks ago and I haven't recieved any further notice about it. I'm worried that I may not get to fly it later and plan ahead on taking the Spark, I don't want to dissapoint myself later on, lol. But, I just wanted to know how long can this shipment take? Thank You
2018-9-7
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DJI Natalia
Super Moderator

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Hi. We're sorry for the inconvenience. Can you please provide me with your order number for me to check this on my end. Thank you.
2018-9-7
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H. Arif - 6IX
First Officer
Flight distance : 258061 ft
Canada
Offline

DJI Natalia Posted at 2018-9-7 13:06
Hi. We're sorry for the inconvenience. Can you please provide me with your order number for me to check this on my end. Thank you.

HI DJI Natalia,

Thank you for checking my order, here is the order number: 0010287934960    . Thank yoy
2018-9-8
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DJI Diana
Administrator
Flight distance : 2408 ft

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H. Arif - 6IX Posted at 2018-9-8 09:37
HI DJI Natalia,

Thank you for checking my order, here is the order number: 0010287934960    . Thank yoy

Hi Hassaan, we sincerely apologize for the delay on shipping, we are verifying with the related team of the current status and will keep you updated as soon as possible. Thank you for providing your order number and for your patience.
2018-9-8
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H. Arif - 6IX
First Officer
Flight distance : 258061 ft
Canada
Offline

DJI Diana Posted at 2018-9-8 10:26
Hi Hassaan, we sincerely apologize for the delay on shipping, we are verifying with the related team of the current status and will keep you updated as soon as possible. Thank you for providing your order number and for your patience.

HI,  
Thank you for the reply. Hoping to see some updates. Thank you
2018-9-9
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DJI Diana
Administrator
Flight distance : 2408 ft

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You are welcome Hassaan. I already forwarded this concern to the proper department and I'm still waiting for a response from them. Thanks for your understanding.
2018-9-9
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