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Card Full when not full
237 12 2018-9-9
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HendrikJB
Captain
Flight distance : 1554301 ft
South Africa
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This morning I went out to take some video and after 4 videos I got an error message indicating that there is no more space available for video.  However when I got home I saw that there was still some 17GB available on the card.  What happened?
2018-9-9
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Mini-G
Second Officer
Flight distance : 145246 ft
Australia
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Hi,

Any chance your working on a Mac?
If so and you've recently delete some files from your memory card but haven't emptied your trash, this might be the cause of your missing space.

Good luck!
2018-9-9
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HendrikJB
Captain
Flight distance : 1554301 ft
South Africa
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Mini-G Posted at 2018-9-9 05:41
Hi,

Any chance your working on a Mac?

Thank you for the reply.  However I`m on making Bill Gates rich
2018-9-9
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Lobstah Mobstah
Captain
Flight distance : 971650 ft
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Is it possible that you got a counterfeit SD card?

How to tell if an SD card is counterfeit
2018-9-9
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DJI Stephen
Super Moderator

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Hi there, thank you for reaching out. Regarding your question just to clarify have you set the default storage to SD card?
2018-9-9
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HendrikJB
Captain
Flight distance : 1554301 ft
South Africa
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Lobstah Mobstah Posted at 2018-9-9 07:35
Is it possible that you got a counterfeit SD card?

How to tell if an SD card is counterfeit

Thank you for your comment.

It is an authentic SanDisk 32GB card. Maybe I just misunderstood the message which could have meant that the video was approaching 4GB and thus seen as being "Full".  Could that be the case?
2018-9-9
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HendrikJB
Captain
Flight distance : 1554301 ft
South Africa
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DJI Stephen Posted at 2018-9-9 08:11
Hi there, thank you for reaching out. Regarding your question just to clarify have you set the default storage to SD card?

Thank you for your reply.

yes it is set because I took 4 other video`s before that one.

Could it be that it was that the recording was approaching 4GB which is the maximum for FAT32?
2018-9-9
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Mini-G
Second Officer
Flight distance : 145246 ft
Australia
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HendrikJB Posted at 2018-9-9 10:41
Thank you for your reply.

yes it is set because I took 4 other video`s before that one.

Hi,

I’m this case I’d say yes. FAT32 vids/clips are usually limited to 4GB per clip, although it should just start a new file. It’s odd. Can you record your phone screen and post a vid?
2018-9-9
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HendrikJB
Captain
Flight distance : 1554301 ft
South Africa
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Unfortunately the error appears and disappears unexpectedly
2018-9-9
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G_Sig
Captain
Flight distance : 5492270 ft
Iceland
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HendrikJB Posted at 2018-9-9 13:03
Unfortunately the error appears and disappears unexpectedly

Was it not video cache which was full?
2018-9-9
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HendrikJB
Captain
Flight distance : 1554301 ft
South Africa
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Thank you for your comments.
I really don't know what it is. However I will try to replicate the message and take a photo there-of.
2018-9-9
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Optimus_Prime
First Officer
Flight distance : 489918 ft
Vietnam
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HendrikJB Posted at 2018-9-9 22:04
Thank you for your comments.
I really don't know what it is. However I will try to replicate the message and take a photo there-of.

Can you try to format card again by using the MA?
2018-9-11
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HendrikJB
Captain
Flight distance : 1554301 ft
South Africa
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Optimus_Prime Posted at 2018-9-11 01:42
Can you try to format card again by using the MA?

Thank you for the suggestion.  Yes I have reformatted but have not yet had an opportunity to test again.
2018-9-11
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