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DJI Susan Posted at 2018-9-12 19:45
Thanks for getting back to us. May I know what's the current OS of the Windows? Please try to disable the anti-virus software and firewall to see whether the reinstall helps. More details, please refer to this link and confirm: https://www.dji.com/naza-m-v2/faq I‘ll send you a message in PM, you may check later, thanks!
Windows 10, patched. Anti-Virus is disabled and no firewall rules enabled. When I plug the usb in the LED goes solid green and windows does make a noise indicating that something has been plugged into usb.
I've reinstalled the software twice and no new results.
I've also had this same exact problem on two Macbooks running latest OSX. The problem does not appear to be related to the OS as I'm experiencing the exact same issue on both operating systems. Furthermore, I believe successful connection should open a serial port, yes? I do not see any new serial ports opened on the windows machine or mac when I plug the device into usb. Do you know what the baud rate for the device should be?
I noticed the link you posted is for naza m v2, but please note that I am using the lite.
What should we try next? |
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