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Any hope being able to actually save Cendence settings?
634 5 2018-9-10
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Dan M
lvl.4
Flight distance : 5361959 ft
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United States
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The Cendence regularly seems to drop all of the custom settings I enter. Since the ability to save doesn't work yet (permissions error), it means that the entire remote has to be reprogrammed prior to use at times.

Aside from "It's a known bug" is there any indication that DJI is working to fix what should be a simple permissions error?
Don't even get me started on why the Cendence drops its custom programming at what always seems to be the worst possivle time.
2018-9-10
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DJI Susan
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Hello Dan, sorry for keeping you waiting. Our engineers are working on this issue and will fix it in the firmware update. We'll release on our website as soon as it is ready. Appreciate your patience and support.
2018-9-11
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Salvador Garza
lvl.3
Flight distance : 3604255 ft
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Is it a Cendence firmware update? A CrystalSky firmware update? A new version of DJi Go4?  What will fix it?
2018-9-23
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Skyling
Second Officer
Flight distance : 3672415 ft
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Germany
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Salvador Garza Posted at 2018-9-23 12:33
Is it a Cendence firmware update? A CrystalSky firmware update? A new version of DJi Go4?  What will fix it?

I think it´s an combi of firmware and APP. On the current iOS app i can save my settings again but not on the CrystalSky.

It's an absolute no go as long as that does not work. It's a professional product so you can not work professionally!

At the last shooting I have lost 5 times the settings! NO-GO!!!
2018-9-23
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Salvador Garza
lvl.3
Flight distance : 3604255 ft
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I agree, DJI when is this getting fixed? There are numerous reports on the forum dating from over a month ago. We're heavily invested in your professional products and you seem to be more focused on your consumer products. Over 25k investment in your Inspire 2 platform and cannot save controller settings? Unacceptable.
2018-9-24
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SkySight Aerial Perspective
Second Officer
Flight distance : 2617713 ft
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United Kingdom
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Hi Guys.

The problem with the app dumping settings is down to the battery initialisation on the controller so I have figured out this work around which works for me.

Power on the controller without Crystalsky attached
If you get a continuous beeping, power off and power on again until you get the two beeps that confirm  correct initialisation.
Let the RC boot to 'no connection'.
Attach crystalsky which will boot automatically to home screen.
Hit 'go fly'.
Power on aircraft.
I have used this method for some time now and never lost presets as before.
Let me know if it works for you?
2018-9-30
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