Mavic air user here need help:




I'm using RC mode 2




My mavic air started behaving strangely sometimes, everytime I fly it backwards, it is unable to maintain its altitude and will move downwards and backwards at the same time without any left stick input




The same happens when i fly forward, it is unable to maintain its altude and will move upwards while flying forward without any left stick input, once again.




sometimes the problem will go off but recently my controller started beeping the second it was turned on and I'm unable to stop the beeping unless i go to controller calibration




but i noticed:

1)there's a 100% input on my left stick upward when i push my right stick up (forward) to 100%




2)there's a 100% input on my left stick downward when i push my right stick down (backwards) to 100%




Controller Calibration Doesn't Fix the False Input on Left Stick




what should i do now? is there any workarounds for this?

Our apologies for the inconvenience. I would recommend you restore and update the firmware using DJI Assistant 2. You can download the software here:  https://www.dji.com/mavic-air/info#downloads and follow the video tutorial below.

DJI Paladin Posted at 2018-9-11 05:25
Our apologies for the inconvenience. I would recommend you restore and update the firmware using DJI Assistant 2. You can download the software here:  https://www.dji.com/mavic-air/info#downloads and follow the video tutorial below.

https://www.youtube.com/watch?v=XPmWvxeSp7E

sorry for late reply. I reset the drone, but when im trying to connect rc to pc it doesnt show up on assistant app, the controller keeps beeping

DJI Paladin Posted at 2018-9-11 05:25
Our apologies for the inconvenience. I would recommend you restore and update the firmware using DJI Assistant 2. You can download the software here:  https://www.dji.com/mavic-air/info#downloads and follow the video tutorial below.

https://www.youtube.com/watch?v=XPmWvxeSp7E

This problem is SUPER friggin annoying please help me out.
The reset on MA wont help anything, the rc controller still beeps and im grounded because of this!!
IMU And compass calibration wont help either, is this a hardware problem??

Qi Yuan Posted at 2018-9-23 22:21
This problem is SUPER friggin annoying please help me out.
The reset on MA wont help anything, the rc controller still beeps and im grounded because of this!!
IMU And compass calibration wont help either, is this a hardware problem??

Looks like it. If so, you'll be better off returning the drone for replacement.

Qi Yuan Posted at 2018-9-23 22:21
This problem is SUPER friggin annoying please help me out.
The reset on MA wont help anything, the rc controller still beeps and im grounded because of this!!
IMU And compass calibration wont help either, is this a hardware problem??

Sorry to hear that, I would recommend you to contact our support team to start up a case: (https://www.dji.com/support?site=brandsite&from=nav). We have the professional data analysis team who would do their best to find out the reason of this issue and then the corresponding resolution would be provided. You can provide you case number in case you need further assistance. Thanks for your support.

Qi Yuan Posted at 2018-9-23 22:08
sorry for late reply. I reset the drone, but when im trying to connect rc to pc it doesnt show up on assistant app, the controller keeps beeping

You can try to use a different cable and reinstall DJI Assistant 2. Make sure to turn off your firewall and antivirus software before you install it again to your PC. If the issue persist, please follow the post #6.

It appears that you are flying mode 1. Check in the DJI Go4 settings that you did not accidentally select it.
At the same time, what does the right stick do?

The only difference between modes 1 & 2 is that the throttle and pitch (elevator) are swapped

Otherwise, as advised, try reloading the app, failing that, send it in!

use app go 4 .remote will update when connected to phone wifi.worked for me with new update .5