DJI Care Refresh Question
768 6 2018-9-11
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Porktree
Second Officer
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I'm about to push the buy button on a Mavic Pro 2, and have DJI Care Refresh in the cart - I have one question; the description says:
"Provides two replacement units for a small additional charge in one year for accidents, such as water damage or collision, as well as covering any Mavic 2 gimbal combination. "


What is the 'small additional charge' - what is the range, what is considered small?
2018-9-11
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Crio
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Its under Ⅶ.Replacement Fee Porktree
EU

For DJI Care Refresh (Mavic 2 series), the first time replacement fee is €119, the second time replacement fee is €139.


US
For DJI Care Refresh (Mavic 2 series), the first time replacement fee is $119, the second time replacement fee is $139
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msinger
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Per the DJI Care Refresh TOS, it's $119 for the first replacement and $139 for the second replacement.
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Porktree
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Thanks - That seems like a smart move then.  I've now got a Pro 2 with care and goggles on it's way to me.  I hope I haven't made a huge mistake
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DJI Stephen
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Porktree Posted at 2018-9-11 06:17
Thanks - That seems like a smart move then.  I've now got a Pro 2 with care and goggles on it's way to me.  I hope I haven't made a huge mistake

Nice to hear that. You're able to find it out If you have any question or concern feel free to reach us back again. Thanks!
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Kingram
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Porktree Posted at 2018-9-11 06:17
Thanks - That seems like a smart move then.  I've now got a Pro 2 with care and goggles on it's way to me.  I hope I haven't made a huge mistake

Just check it over real good for scratches ,loose Gimbal cover , damaged Gimbal or bent legs , that is some of the quality control issues I have heard of so far .
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Kingram
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DJI Stephen Posted at 2018-9-11 06:58
Nice to hear that. You're able to find it out If you have any question or concern feel free to reach us back again. Thanks!

Has DJI taken any steps to reduce scratches from the Gimbal cover yet ?
Thanks
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