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Aeroscope - Failed to System Update
617 10 2018-9-11
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ThorPapa
lvl.4
Flight distance : 543424 ft
Korea, Republic of
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My Aeroscope has problem with System Update.
The Wifi connection works well. On-line map comes in very quickely.
However, when I click 'Check for Update' to check the system update available,
system shows popup, "Failed ... Check your network and retry".

What is the problem? How can I update Aeroscope APP in the system?

My Aeroscope Version is V2.4.6.1 and system details are attached.

FW Version

FW Version

Error Popup

Error Popup
DevInfo.png
2018-9-11
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ThorPapa
lvl.4
Flight distance : 543424 ft
Korea, Republic of
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I have looked inside through Assistant2 for Aeroscope.
In the Network Setting Menu, Server network is set as "121.43.168.186" and "20010",
and Local net is set "Wireless network" and "Auto Mode".

I have changed "Wireless" to "Wired" but same error occurred.

Is this setting OK? Then What is problem for the system update?
2018-9-19
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andyramson
lvl.1

United States
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you can use aeroscope assistant for this type of problem,  if there is any network problem, you have to reset your server i.p. again, and also check the wifi network again, for the aeroscope app's updating you have to contact aeroscope assistant.
2018-9-25
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ThorPapa
lvl.4
Flight distance : 543424 ft
Korea, Republic of
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I solved it by myself.
I downloaded latest version of the "CrystalSky Firmware for Aeroscope Portable Unit. V2.5.9.7 2018-08-08" from https://www.dji.com/kr/aeroscope/info#downloads.
The 'Local Update" was the key of the problem. Unzip the downloaded file and Copy the ***.bin file into sdcard, then put the sdcard into sd1 slot on CrystalSky.
Final step is selecting 'System Update" and press the vertical '...' at upper right coner, and then you can have 'Local Update'.
Now you have latest version of FW.

2018-9-27
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ThorPapa
lvl.4
Flight distance : 543424 ft
Korea, Republic of
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I found one more strange thing.
Why dji assistant 2 for aeroscope shows 'fw update' menu only when I typed in CRL-A?



Why the upper version released past?
2018-9-30
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iiotpl
lvl.1
Flight distance : 30002 ft
India
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ThorPapa Posted at 9-27 22:17
I solved it by myself.
I downloaded latest version of the "CrystalSky Firmware for Aeroscope Portable Unit. V2.5.9.7 2018-08-08" from https://www.dji.com/kr/aeroscope/info#downloads.
The 'Local Update" was the key of the problem. Unzip the downloaded file and Copy the ***.bin file into sdcard, then put the sdcard into sd1 slot on CrystalSky.

Thanks for info its worked like a charm... But can you please guide whats be best way to update aeroscope app. As new drone Mavic 2 Enterprise detected as "NewDrone_51"
2018-12-30
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iiotpl
lvl.1
Flight distance : 30002 ft
India
Offline

ThorPapa Posted at 9-30 17:48
I found one more strange thing.
Why dji assistant 2 for aeroscope shows 'fw update' menu only when I typed in CRL-A?

Nice... Please guide how do we physically connect Aeroscope Mobile with DJI Assistant 2 for Aeroscope...
Which cable how we connect.. Thanks a lot..
2018-12-30
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ThorPapa
lvl.4
Flight distance : 543424 ft
Korea, Republic of
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iiotpl Posted at 12-30 03:19
Thanks for info its worked like a charm... But can you please guide whats be best way to update aeroscope app. As new drone Mavic 2 Enterprise detected as "NewDrone_51"

as far as the system is connected to the network, automatic update would be fine to me.
2018-12-30
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uavsolutionsmaint
lvl.4
Netherlands
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iiotpl Posted at 2018-12-30 03:19
Thanks for info its worked like a charm... But can you please guide whats be best way to update aeroscope app. As new drone Mavic 2 Enterprise detected as "NewDrone_51"

I have the latest version using Assistant2 for Aeroscope: v03.00.0014. The Mavic 2 Enterprise is still detected as NewDrone_51, so this will not solve your problem.

1-7 10:44
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uavsolutionsmaint
lvl.4
Netherlands
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I just looked up the releasenote for the Aeroscope:
What’s new:
【AeroScope】
1. Added support for Device Status.
2. Added support for Network Settings: Server Network Settings and Local Network Settings.
3. Added support for Tools: Sweep, Sweep Data Playback and BIST.
4. Added support for Drone Detection.
5. Added support for Advanced Settings: Modem Settings, Certificate and Others.
6. Added support for Updating Firmware.
7. Added support for Setting

Firmware-update is activated with CTRL A (thank you ThorPapa), also Advanced Settings is activated.

Still don't know how to transfer the files listed in the List.
1-7 10:53
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Tissy
lvl.1

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Having collected a new Aeroscope only yesterday, firmware was v2.4.6.1, so completed the SD upgrade method as it was not updating via WiFi.


Update appeared to complete and the Crystalsky reset and it is now stuck on the DJI logo.  Rebooting etc does not work.  Any ideas please?
2-16 02:32
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