DJI GO 4 Multiple app crashes
514 8 2018-9-12
Uploading and Loding Picture ...(0/1)
o(^-^)o
Lobstah Mobstah
Second Officer
Flight distance : 1218379 ft
Offline

I flew three batteries today and had the app crash at least 4 times.  It's really aggravating.  Thankfully it was just the app crashing.  The Mavic 2 Pro preformed great dispite the app.  I have the latest firmware that was downloaded yesterday.  Using a Samsung Galaxy 7.


2018-9-12
Use props
Suren
Captain
Flight distance : 13425892 ft
  • >>>
South Africa
Offline

Your issue would most likely be the phone itself
2018-9-12
Use props
dronist
First Officer
  • >>>
United States
Offline

Sorry dude! So far NO app crashing. I am using IP6S+ but dedicated nothing on it. One time I had a message, that I never seen before, saying something like 98% of your phone CPU power is in use???
2018-9-12
Use props
Lobstah Mobstah
Second Officer
Flight distance : 1218379 ft
Offline

Suren Posted at 2018-9-12 10:52
Your issue would most likely be the phone itself

What makes you draw this conclusion?  It wasn't connected to a network or wi-fi...
2018-9-12
Use props
Suren
Captain
Flight distance : 13425892 ft
  • >>>
South Africa
Offline

Lobstah Mobstah Posted at 2018-9-12 11:13
What makes you draw this conclusion?  It wasn't connected to a network or wi-fi...

It has been a known issue with the samsung S7 after the last firmware update of the phone itself the ram or available memory on the phone to run apps is less then a gig, check the available memory and you will see maybe 900mb or or under, the new go4 app uses alot of ram to run hence the disconnection or all this could be wrong and it could just be the cable you have connected to the side port that is faulty.
2018-9-12
Use props
Sky Donkey
Second Officer
Flight distance : 355157 ft
United Kingdom
Offline

lazy coders ......
2018-9-12
Use props
Lobstah Mobstah
Second Officer
Flight distance : 1218379 ft
Offline

Suren Posted at 2018-9-12 11:28
It has been a known issue with the samsung S7 after the last firmware update of the phone itself the ram or available memory on the phone to run apps is less then a gig, check the available memory and you will see maybe 900mb or or under, the new go4 app uses alot of ram to run hence the disconnection or all this could be wrong and it could just be the cable you have connected to the side port that is faulty.

New quality cable.  I'm not sure what firmware version I'm running.  It hasn't been updated since May 2017.
2018-9-12
Use props
DJI Natalia
Administrator

Offline

Hi, we're sorry for the inconvenience caused. May I know if the operating system of your Samsung Galaxy 7 is updated to the latest version? Have you tried to uninstall and reinstall DJI Go 4 app?
2018-9-12
Use props
Lobstah Mobstah
Second Officer
Flight distance : 1218379 ft
Offline

Not on latest version.  Have installed and uninstalled app.
2018-9-12
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules