Goldenseal
First Officer
Flight distance : 487034 ft
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DJI Susan Posted at 2018-9-14 18:50
Hi there, we're sorry to read the troubles. For the video stop, it looks like the SD card issue, I'm glad to hear you have found the clue and fixed it. Regarding the battery error, does it remain after draining the battery and recharge fully? If yes, please kindly offer the error message, the battery screenshot and the last repair case number, we'd like to check the exact status, thanks so much!
I flew it to day to get the screen shot. That was the only way to see the "battery error" message. It doesn't come up anywhere else. It is not in warnings. The back lights flash red when the warning comes on and goes off when the battery error messahe goes off. I noticed when it came up, the battery icon was fine, but when I clicked on the icon, the battery info #'s were blank. They came back on when the error message went away.
This is from today's flight. In the log, there is no warnings about battery error. There were many on the screen. Case# cas-2141576-k2c9q2
https://www.phantomhelp.com/logviewer/ZQS8WJ0UU1LYV9KLGY9D/
Edit update: A day after this post, I flew again with my android mobile. The "battery error" message still came up, but in a different place. Where it came up on my I pad, now on my android it said, "Battery signal error". Big difference. That eliminates the battery problem unless the sensor is there, which if it is, it may have been damaged in the previous crash caused by the warranty issue. I never saw that battery warning till after the crash.
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