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Update from .0400 to .0500 stops at 92% downloaded
904 7 2018-9-17
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HedgeTrimmer
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Stuck-at-92.jpg

Assistant-2 stops at 92% downloaded when attempting to update Mavic Pro Platinum from FW .0400 to .0500.
No further data was transferred from DJI's server to MacBook running Assistant-2, once it reached 92%.

Verified MacBook's connection to Internet could transfer data using couple websites.  SpeedTest shows solid 25Mbps down and 8Mbps up.

Wondering if there is a problem with Mavic Pro FW .0500 file (or disk-array file is stored on)?


2018-9-17
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Picanoc Jack
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Flight distance : 10149541 ft
Canada
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I had so very many problems with the update, and once installed things might look great but then more problems, I had to downgraded 4 times now, I do have the 500 now and just waiting on the next problem,  best of luck Hedge Trimmer
2018-9-18
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A CW
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Flight distance : 13838848 ft
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United Kingdom
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Hope you get it fixed soon mate
2018-9-18
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Aardvark
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Flight distance : 384432 ft
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Possibly a DJI server problem ?

You could try upgrade via DJI Go 4.

Edit:- could it just be a prolonged pause, the 92% mark is mentioned in another post ?
2018-9-18
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Suren
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Flight distance : 13425892 ft
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South Africa
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I did the 500 update and it did take mighty long around 15 minutes for me
2018-9-18
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Aardvark
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Suren Posted at 2018-9-18 08:44
I did the 500 update and it did take mighty long around 15 minutes for me

Could well be, I remember getting to 100% completion and having to wait another thirty seconds or so for the 'update success' message and the green tick confirming completion.
2018-9-18
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DJI Natalia
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Hi, we're really sorry for the inconvenience caused. Can you please try to uninstall and reinstall your DJI Assistant 2? Please make sure that your OS is on the latest version. Thank you.
2018-9-18
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HedgeTrimmer
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United States
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After getting Assistant-2 to finally connect to RC, RC update to .0500, and FW .0500 refreshed.
Assistant-2 succeeded in updating Mavic Pro P to .0500, and FW .500 refreshed.

This time download went two to three times faster, using same Internet connection.
Based on how Mavic Pro P update failed Monday evening, and RC update got borked; it looks like DJI's Firmware server had problems, and was finally fixed.
2018-9-18
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