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Delivery times Mavic Zoom
531 13 2018-9-23
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cootje1976
lvl.2
Sweden
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C, I have ordered my Mavic 2 Zoom a week ago and it was subsequently posted last Monday. However the status is still only listed as:
Departed Facility in SHENZHEN - CHINA, PEOPLES REPUBLIC


How long does the delivery usually take? Anyone has the same issue? it is taking a bit longer than expected. Ordered from Sweden Sunday the 16th.
2018-9-23
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JoeMavicDHH
Second Officer
Flight distance : 120169 ft
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Germany
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God kväll, happened to me as well. My order stuck at Shenzhen for a week with no status change. As DJI told me on request that was due to customs clarification. I'm almost sure you'll get a new notification tomorrow (presumably UK Midlands). That's where the bulk shipments are distributed for the final destination (uuuh, sounds spooky :-) ) in Europe.
2018-9-23
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cootje1976
lvl.2
Sweden
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Kewl will give it a wait then ;-)
2018-9-23
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JoeMavicDHH
Second Officer
Flight distance : 120169 ft
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Germany
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cootje1976 Posted at 2018-9-23 11:55
Kewl will give it a wait then ;-)

Hälsningar till alla Svenska drönare vänner! Hej då!
(Keep me informed when it's moving)

2018-9-23
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Wachtberger
Captain
Flight distance : 261442 ft
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cootje1976 Posted at 2018-9-23 11:55
Kewl will give it a wait then ;-)

Once you see it being processed at East Midlands, things usually go very fast.
2018-9-23
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A CW
Captain
Flight distance : 8780685 ft
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United Kingdom
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Delivery times from China to Europe will depend on whether it is by air or sea - once it's passed customs and in your country is it usually very quick to get to the customer - two days.
2018-9-23
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi cootje1976, we are so sorry for the delay, we managed to get your order number via your forum account, upon checking your order, the package was shipped in a bulk container under a separate waybill number. There might be some delay in updating the status, we are verifying with the related team about its status, will keep you updated soon, thank you.
2018-9-23
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cootje1976
lvl.2
Sweden
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DJI Mindy Posted at 2018-9-23 18:47
Hi cootje1976, we are so sorry for the delay, we managed to get your order number via your forum account, upon checking your order, the package was shipped in a bulk container under a separate waybill number. There might be some delay in updating the status, we are verifying with the related team about its status, will keep you updated soon, thank you.

Thanks a mil, DJI Mindy!
2018-9-23
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DJI Mindy
Administrator
Flight distance : 7 ft
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cootje1976 Posted at 2018-9-23 19:56
Thanks a mil, DJI Mindy!

You are welcome, our related team is confirming with DHL, I will keep you updated as soon as I hear from them, appreciate your patience.
2018-9-24
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi there, the tracking has been updated, it has been through the customs clearance in EAST MIDLANDS - UK and will be delivered very soon, hope you will receive it as soon as possible.
2018-9-26
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cootje1976
lvl.2
Sweden
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DJI Mindy Posted at 2018-9-26 03:14
Hi there, the tracking has been updated, it has been through the customs clearance in EAST MIDLANDS - UK and will be delivered very soon, hope you will receive it as soon as possible.

Thanks! I have seen that one 2 so now fingers crossed, and I may be able to fly in the weekend!
2018-9-26
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DJI Mindy
Administrator
Flight distance : 7 ft
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cootje1976 Posted at 2018-9-26 03:16
Thanks! I have seen that one 2 so now fingers crossed, and I may be able to fly in the weekend!

We also hope so, appreciate your patience.
2018-9-26
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cootje1976
lvl.2
Sweden
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DJI Mindy Posted at 2018-9-26 03:31
We also hope so, appreciate your patience.

Hello,
received the drone in good order! Thanks all!
2018-9-27
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DJI Diana
Administrator
Flight distance : 2408 ft

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cootje1976 Posted at 2018-9-27 09:35
Hello,
received the drone in good order! Thanks all!

We're glad to hear that, cootje1976. Hope you enjoy your flight! If you have other concerns, feel free to let us know anytime. We'll be glad to help.
2018-9-27
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