I have not been able to adjust the EV on CrystalSky. Any solutions to this?

I already reset CS to factory settings and upgraded firmware.

Our apologies for the inconvenience. Can you provide a short video showing the issue so that I can check it on my end? You can upload it by using google-drive or Dropbox and provide the link here. Thanks for your support.

/Users/melissaellis/Desktop/EV Problem.MOV

https://www.dropbox.com/home?preview=EV+Problem.MOV

MissE Posted at 2018-9-28 12:27
https://www.dropbox.com/home?preview=EV+Problem.MOV

Hi MissE, it seems that the link is not available, could you check and resend? Also, for the EV of the CrystalSky, do you refer to the screen brightness? If yes, please try to press the third button on the right side, a window will pop up, then drag the bar of sun icon to see whether it works.

/Users/melissaellis/Desktop/EV_troubleshooting.mov