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DJI Assistant
275 2 2018-9-28
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lordgarth
lvl.4
Flight distance : 9642 ft
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I cannot seem to get DJI Assistant to do anything.  I load it up. connect device.  Turn device on.  All I see is the main screen with "how to connect inspire2".  No menu items to connect to device.  What am I doing wrong?

2018-9-28
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DJI Natalia
Administrator

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Hi. We're very sorry about this issue. I just want to clarify, have you tried to log-in on the DJI Assistant 2? If yes, please try to uninstall and reinstall DJI Assistant 2. Please make sure to turn off your Anti-Virus and Firewall. Also please try to use a different USB cable. If the issue persists, I suggest you try to use a different PC or laptop. Let's see if this will work. Should you have further question, please let me know. Thank you.
2018-9-28
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lordgarth
lvl.4
Flight distance : 9642 ft
Offline

So not sure what changed as I was still unable to get in until today.  Maybe the new firmware drop triggered something because I got it to connect to my MA today.
2018-9-30
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