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ChrystalSky ultra unresponsive
827 2 2018-9-30
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Meerpeen
lvl.1
Flight distance : 286706 ft
Netherlands
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CrystalSky Ultra, All hardware buttons are unresponsive. device can't switched off. When the batterie is removed ( even to the next day ) and put back then it continues where it was ended. Is there any way to hard reset this device. before all this I had, had several times signal loss during flight. It's also not possible to acces settings.   

2018-9-30
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DJI Susan
Administrator
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Hi Meerpeen, may I have a short video of your operation? We'd like to check the exact status and see it can be figured out remotely.
2018-9-30
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HedgeTrimmer
Captain
United States
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Have you tried holding in Power button for say 30-seconds, removing battery, release power button, then reinsert battery?
2018-9-30
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