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Any solution to latest Mavic air firmware gimbals reset in the air?
435 6 2018-10-5
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JerryS
lvl.3
Flight distance : 222897 ft
Maldives
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Any solution?
2018-10-5
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Our apologies for the inconvenience. Did you receive an error message? If yes, kindly provide a screenshot. You can restore the setting to factory defaults and refresh the firmware using DJI Assistant 2. You can download the software here: https://www.dji.com/mavic-air/info#downloads and follow the video tutorial below. If it is convenient for you, kindly provide a short video showing the issue so that I can check it on my end. You can use google-drive or Dropbox and provide the link here.

2018-10-6
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JerryS
lvl.3
Flight distance : 222897 ft
Maldives
Offline

DJI Paladin Posted at 2018-10-6 03:12
Our apologies for the inconvenience. Did you receive an error message? If yes, kindly provide a screenshot. You can restore the setting to factory defaults and refresh the firmware using DJI Assistant 2. You can download the software here: https://www.dji.com/mavic-air/info#downloads and follow the video tutorial below. If it is convenient for you, kindly provide a shot video showing the issue so that I can check it on my end. You can use google-drive or Dropbox and provide the link here.

https://www.youtube.com/watch?v=XPmWvxeSp7E

i didn't update yet. but all my friends are telling not to update. coz, they are in trouble of errors
2018-10-6
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DJI Paladin
Super Moderator
Flight distance : 318 ft

Offline

JerryS Posted at 2018-10-6 20:18
i didn't update yet. but all my friends are telling not to update. coz, they are in trouble of errors

I understand. May I know if the drone experience crash before? Have you calibrated the gimbal already? Please provide a short video of the issue so that I can check it on my end. Thanks for your support.
2018-10-9
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DJI Paladin
Super Moderator
Flight distance : 318 ft

Offline

JerryS Posted at 2018-10-6 20:18
i didn't update yet. but all my friends are telling not to update. coz, they are in trouble of errors

I understand. May I know if the drone experience crash before? Have you calibrated the gimbal already? Please provide a short video of the issue so that I can check it on my end. Thanks for your support.
2018-10-9
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JerryS
lvl.3
Flight distance : 222897 ft
Maldives
Offline

my drone does not crash yet
2018-10-9
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JerryS
lvl.3
Flight distance : 222897 ft
Maldives
Offline

actually my MA, with .400 it has no problem. i can travel a distance of 3KM easily. and achieve 450M height without a problem. so im afraid to update
2018-10-9
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