Celsus
Captain
Flight distance : 196594 ft
United Kingdom
Offline
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DJI Susan Posted at 2018-10-9 20:04
Hi Celsus, just as mentioned in 3#, the auditing of one month will be conducted on the beginning of next month and the turnaround is about 3-5 business days. I'm afraid that it cannot catch up with your schedule.
If the unit has been activated for more than 48 hours and still works well, you may upload the video verification for DJI Care Refresh from here: https://repair.dji.com/en/djicare/customerupload The designated team will take care of it. Hope for your understanding.
Can you confirm if the refresh covers 12 months from video verification or the date of activation? Thanks |
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