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Probleme Rc ne s'allume plus
572 5 2018-10-11
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Emmanuel Sa
lvl.1
France
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Bonjour .
J'ai un probleme avec ma radiocommande .
Elle sest eteinte en plein vol et depuis il n y a que une lumiere blanche d'allumé constamment en charge ou pas.
Je ne peux plus lallumer depuis.
Jai appuyer plusieurs seconde sur le bouton power mais cela ne fait rien.
Si jessaye de charger la radiocommande elle ne charge pas et la lumiere blanche reste allumé.
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2018-10-11
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Emmanuel Sa
lvl.1
France
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#Quick Reply Here#Hello . I have a problem with my radio control. It went off in mid-flight and since then there is only a white light of light constantly charging or not. I can not light it since. I have several seconds to press the power button but it does not matter. If I try to charge the remote control it does not charge and the white light stays on.
2018-10-11
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DJI Tony
Super Moderator

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Emmanuel Sa Posted at 2018-10-11 12:15
#Quick Reply Here#Hello . I have a problem with my radio control. It went off in mid-flight and since then there is only a white light of light constantly charging or not. I can not light it since. I have several seconds to press the power button but it does not matter. If I try to charge the remote control it does not charge and the white light stays on.

Hi, Sorry to know if you're having an issue with your RC. Does your RC still communicate with your mobile device? If yes, is there any error message on the DJI GO 4 app? I will coordinate this concern with the right department for further advice. Kindly keep us posted on the latest progress.
2018-10-11
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Emmanuel Sa
lvl.1
France
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DJI Tony Posted at 2018-10-11 13:19
Hi, Sorry to know if you're having an issue with your RC. Does your RC still communicate with your mobile device? If yes, is there any error message on the DJI GO 4 app? I will coordinate this concern with the right department for further advice. Kindly keep us posted on the latest progress.

Hello my remote does not communicate with the application. I can't turn on and no button works. Only the white light is permanently lit that I charge it or not
2018-10-11
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Emmanuel Sa Posted at 2018-10-11 18:27
Hello my remote does not communicate with the application. I can't turn on and no button works. Only the white light is permanently lit that I charge it or not

Hi, I would recommend you to contact our support team to start up a case : (https://www.dji.com/support?site=brandsite&from=nav). We have the professional data analysis team who would do their best to find out the reason of the issue and then the corresponding resolution would be provided. You can provide your case number here in case you need further assistance. Thanks for your support.
2018-10-13
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user7f569face1
New

French Polynesia
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Bonjour j’ai le même problème avec ma RC, as tu trouver une solution ?? Je ne sais pas quoi  faire. Merci
yesterday 12:31
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