Ash7aq
New
Austria
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DJI Mindy Posted at 2018-10-11 18:28
Hi Ash7aq, sorry for the trouble caused, I guess you are referring to the UV filter, we have Zenmuse X3 Camera Filter Kit for sale in DJI online store: https://store.dji.com/product/inspire-1-filter-kit, which is compatible with OSMO X3 camera but it also includes ND4 filters.
I managed to get your repair case number via your Forum account, didn't you receive any email about the case number and how to send in? Could you please check your spam box? We will also verify with the support team, thank you.
Many Thanks for the reply. I did not get any email from support at all. I checked my spam folder. I do have previous emails in my mailbox from dji repair but nothing related to this case .
If I click on the update this gives me no information and no link where I can ask for status.
all I need is the new glass for the camera. |
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