Hello, everyone! I was wondering if someone might be able to help me with an issue I’m having. I recently purchased a used DJI Phantom 3 Professional from a media company. I didn’t know beforehand, but the drone had clearly been damaged before I purchased it.
The drone flew just fine however, and connected to my DJI Go app the day I got it. I sent it up in the air at least half a dozen times that day and everything worked fine.
The next day I updated the firmware and it hasn’t worked since. The light on the RC continuously blinks green, and all I can see on the app is the “How to Connect” screen. I contacted DJI Support and after going through all of the troubleshooting methods (reset the RC, reconnect the RC and drone), DJI requested that I send it in for repair. After assessing my drone, they sent me a list of things that needed repairing (such as motors) and a bill for more than $400.
I asked DJI to send it back, thinking I would at least attempt to fix it myself. So my question is, does anyone have any ideas on how a firmware update could trigger a hardware malfunction? And what I might be able to do about it?
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