P4P Disconnected and fell into sea
649 4 2018-10-13
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masunki
lvl.1
Flight distance : 520098 ft
Finland
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Hey,

I was flying my P4P at my home town. The weather was good, +10 celsius and wind was 3m/s. At all times I saw my drones green and red lights flashing in the dark evening. I was taking shots from my city and as I was moving my drone slightly into new location, it just disconnected from my controller and after ~4-6 seconds I heard something splashing into water far away in otherwise silent evening. I don't know if I could hear a drone splashing to water from 850 meters away (50m height), but that's what I heard. I waited if my drone came to back to home point (as selected in the settings), also pressed the RTH -button. But never saw my drone again.

The next day I took a boat and head off to the area where I assumed it fell. In that spot there is 3m of water so I need somekind of equipment to look for it from cold waters.

Here is flight log: http://www.phantomhelp.com/logviewer/2SLQZMTCX4FGYBE2J12U/

I'm starting to think it short circuited in mid air, any thoughts on this?

2018-10-13
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DJI Wanda
Administrator
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Hi, I would recommend you to contact our support team to start up a case : (https://www.dji.com/support?site=brandsite&from=nav). We have the professional data analysis team who would do their best to find out the reason of the issue and then the corresponding resolution would be provided. You can provide your case number here in case you need further assistance. Thanks for your support.
2018-10-13
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masunki
lvl.1
Flight distance : 520098 ft
Finland
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DJI Wanda Posted at 2018-10-13 07:43
Hi, I would recommend you to contact our support team to start up a case : (https://www.dji.com/support?site=brandsite&from=nav). We have the professional data analysis team who would do their best to find out the reason of the issue and then the corresponding resolution would be provided. You can provide your case number here in case you need further assistance. Thanks for your support.

Hi, actually I have already opened a case yesterday (1414066).
2018-10-13
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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Nothing obvious went wrong.  Finding your AC would definitely help your case.
2018-10-13
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DJI Diana
Administrator
Flight distance : 2408 ft

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masunki Posted at 2018-10-13 07:54
Hi, actually I have already opened a case yesterday (1414066).

Thanks for the info, Matias. The relevant team will respond to that ticket timely and in ever you need help about it, feel free to let us know and we'll be glad to check on it and see what we can help.
2018-10-13
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